Awesome customer service and was very pleased how quickly the process was done.
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This was the first time my rental at this location was not great. The car was generally not clean and front passenger seat had what appeared to be fresh stains.
Car wasn’t ready when I arrived. Oil light came on
Best service in the world
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
5010 N Tryon St, 28213, Charlotte, North Carolina, United States
- (704) 509-1861
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3.2
Average
10 reviews
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Vehicle was not available at the time I…
Vehicle was not available at the time I had booked for.
October 14, 2026
Great experience
September 22, 2026
where is the rest of my deposit you…
where is the rest of my deposit you already gave me a car i didnt want
September 5, 2026
This was the first time my rental at…
This was the first time my rental at this location was not great. The car was generally not clean and front passenger seat had what appeared to be fresh stains.
September 1, 2026
Awesome customer service and was very…
Awesome customer service and was very pleased how quickly the process was done.
September 4, 2026
I had a blowout 800 miles away from…
I had a blowout 800 miles away from home and had to replace a tire but I wasn't reimbursed even though I had complete insurance coverage at 21.75 a day.
September 2, 2026
The manager was very professional
The manager was very professional, nice, and accommodating!
July 8, 2026
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