I had a really great experience renting a car from them! The car was clean, in excellent condition, and ready when I needed it. The staff were friendly, welcoming, and made the whole process so easy a... See more

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I primarily wanted a van specifically Toyota Siena. The closest car to the van i wanted and what was available at yhe Hertz branch was the Chrysler Pacifica. I am not a fan of American cars and i dont... See more
Easy pickup Easy drop off Nice employees Good pricing; booked reservation via Uber
The front desk is super busy! Car could be cleaner but no issue during the trip.
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
7046 Mission St, 94014, Daly City, California, United States
- (650) 992-1582
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I had a really great experience renting…
I had a really great experience renting a car from them! The car was clean, in excellent condition, and ready when I needed it. The staff were friendly, welcoming, and made the whole process so easy and stress-free. Everything went smoothly from start to finish, and I truly appreciated their great service. I would definitely rent from them again and highly recommend them to anyone looking for a reliable and friendly car rental service!
The front desk is super busy
The front desk is super busy! Car could be cleaner but no issue during the trip.
The front person is very helpful.
Easy pickup
Easy pickup
Easy drop off
Nice employees
Good pricing; booked reservation via Uber
Excellent!
I primarily wanted a van specifically…
I primarily wanted a van specifically Toyota Siena. The closest car to the van i wanted and what was available at yhe Hertz branch was the Chrysler Pacifica. I am not a fan of American cars and i dont feel comfortable driving one but i didnt have a choice . I needed the car right there and then. The staff suggested that i can have it exchanged at another Hertz Branch. He gave me the number to call which i did and wasnt helpful at all. It said to use the app. I am not a high tech person. I would have appreciated if the number he gave was directly to a person at the other branch or he could have helped tremendously and highly appreciated if he himself called the branch himself. I am sure they have a private number between Hertz branches.That would have meant “ going an extra mile “ for a client/ customer.
Good experience
It is nice to have Hertz close to my home. The agent, Ariane, was very friendly and professional. She explained things very clearly. The check in process went quickly. I liked how photos are taken of the car and shared with me.
The only hiccup was that the car not quite clean inside. But Paul was fairly quick to take care of that issue.
I appreciate all the help that I get…
I appreciate all the help that I get from my team as an employee being with Hertz my favorite bosses that help with good customer service is from Danny works in Daly city thanks for your help. Keep up the good work.
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