Lisa, my Hertz agent in Daytona Beach was cheerful helpful and just an overall joy to work with. They gave me a great car and it served me well during my time in that location.

Location
Switch location700 Catalina Drive, Suite 120, 32114 Daytona Beach, Florida, US
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Representative at checkin and checkout was outstanding. Car was excellent even though some stains on front and back seats.
Initially I was given a smaller car than what I paid for. Upon beginning my trip i was approximately 20 miles away and the oil change light came on so I drove back to Daytona Beach to return the car a... See more
Hertz agent Brooke at DAB was excellent Very professional, helpful and friendly.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
700 Catalina Drive, Suite 120, 32114, Daytona Beach, Florida, United States
- (386) 255-3683
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Lisa and Hertz get 5 stars
Lisa, my Hertz agent in Daytona Beach was cheerful helpful and just an overall joy to work with. They gave me a great car and it served me well during my time in that location.
Everything was great!
Hertz agent Brooke at DAB was excellent…
Hertz agent Brooke at DAB was excellent
Very professional, helpful and friendly.
Everything was great
Everything was handled well and the whole experience of renting a car from Hertz was easy and pleasant.
Representative at checkin and checkout…
Representative at checkin and checkout was outstanding. Car was excellent even though some stains on front and back seats.
Daytona Airport Location - Not up to Hertz Standards
My status was not honored. I was not able to pick a car. They only offered me a minivan and said I would have to pay for significantly more or any smaller vehicle. I just wanted a compact car. I don’t like driving big vehicle and the gas for my trip ended up being more than I planned. Furthermore, the first van they put me in had not been cleaned. Debris all over the floorboards and the seat was sticky. I went back in, waited in line again, to get keys to another van and no apology. Part of the seat was broken on that one, but I didn’t go back because I was already late for an appointment.
I rented from this Daytona location once before about this time last year and had a less than positive experience then too. I’ve been happy with my other Hertz rentals all over the country and world, but would recommend skipping the location.
Nice staff explaining all services
Nice staff explaining all services, car was clean and in good shape
Probably never again.
Initially I was given a smaller car than what I paid for. Upon beginning my trip i was approximately 20 miles away and the oil change light came on so I drove back to Daytona Beach to return the car ad get a new one. The next car was also smaller than I had purchase and it happened to have an ant issue. While i was driving ants often crawled from behind the display center that the dashboard. Thankfully I am not afraid of insects because that could’ve been a bad accident. Also the front windshield had a hard time defrosting right in the middle closer to the dashboard. I even cleaned the windshield inside and out and nothing helped it. It was like a huge humid spot.
The check-in and pick-up process was really great.
The check-in and pick-up process was very good. The exterior of the vehicle was clean, the interior was another story. It was not as clean and had a very strong odor of cigarette smoke. The smell was so strong we had to stop and purchase Frebreze to be able to continue to drive the vehicle.
Great customer service
Great customer service, made a change for us on the fly and was very friendly
From the clerk at the desk, all the way thru, the whole procedure was flawless
From the clerk atthe desk
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