No issues with the rental car pickup or with the return. everything went well. I would like to see the option to choose the type of car being a Presidential Circle member.
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The maintenance light was on when I picked the car up and remained on throughout my rental. Very bothersome as I was driving 100 mike to another city and back. No one at the rental lot seemed to care.... See more
As a hertz gold member, I am used to choosing my own vehicle. I went out of my way and paid extra to go to the DSM Airport to do so and was told that was not an option. As a result, I was not happy... See more
Great selection, good value, quick & easy pick up and return.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
5800 Fleur Drive, 50321, Des Moines, Iowa, United States
- (515) 256-5848
Your Car Rental Deals, News & Offers
3.7
Average
9 reviews
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As a hertz gold member
As a hertz gold member, I am used to choosing my own vehicle. I went out of my way and paid extra to go to the DSM Airport to do so and was told that was not an option. As a result, I was not happy with the vehicle provided
September 2, 2026
The maintenance light was on when I…
The maintenance light was on when I picked the car up and remained on throughout my rental. Very bothersome as I was driving 100 mike to another city and back. No one at the rental lot seemed to care.
August 31, 2026
Easy pickup and drop off.
August 31, 2026
No issues with the rental car pickup or…
No issues with the rental car pickup or with the return. everything went well. I would like to see the option to choose the type of car being a Presidential Circle member.
August 29, 2026
easy p/u and drop off
August 25, 2026
Headlights were no good
Headlights were no good, low beams had a shadow that made driving the dark highways dangerous. Customer service via phone was not great and wanted to charge me double for 2 extra hours. And all the windows were so dirty I had to clean them myself. No one reached out after I asked them too and the auto response to review is junk and takes you in circles.
July 1, 2026
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