I was not given the cost as quoted online. The car was difficult to drive at night with little interior lighting, making it impossible to view the temp controls in the dark….located at the ver... See more
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I requested NO additional insurance of any kind, no extras. I was charged a daily insurance fee anyway. I'm going to try Enterprise next time I need a vehicle.
Easy pickup up and appreciate the overview of features and the pics of the condition prior to my arrival. Used drop box for return so very easy.
We were able to get a vehicle that had plenty of room at a discount through the app..it was ready when we got there to pick it up..literally 15 minutes and we were on our way..no hassle..no waiting..c... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
4204 Dixie Hwy, 41018, Erlanger, Kentucky, United States
- (859) 342-0141
Your Car Rental Deals, News & Offers
4.1
Great
16 reviews
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Both managers are efficient and provide…
Both managers are efficient and provide quality service
October 13, 2026
Service was great
Service was great. Olivia and her team do a very good job. The car was clean and delivered to me in a timely manner.
September 30, 2026
I didn't get the car that I reserved
I didn't get the car that I reserved. I was put in a take it or leave it situation and had to settle on a smaller car.
September 24, 2026
I requested NO additional insurance of…
I requested NO additional insurance of any kind, no extras. I was charged a daily insurance fee anyway. I'm going to try Enterprise next time I need a vehicle.
September 22, 2026
Good place to rent a vehicle
We were able to get a vehicle that had plenty of room at a discount through the app..it was ready when we got there to pick it up..literally 15 minutes and we were on our way..no hassle..no waiting..convenient location..helpful staff..thanks
September 23, 2026
Easy pick and drop off procedures
Easy pick and drop off procedures. Nice staff, clean location.
September 15, 2026
I was not given the cost as quoted…
I was not given the cost as quoted online.
The car was difficult to drive at night with little interior lighting, making it impossible to view the temp controls in the dark….located at the very bottom of the dash with no lights above to see the choices, especially driving in a rain storm. It was dangerous.
Also, there was NO windshield washing fluids in the car.
The young man at the desk was kind and courteous.
September 10, 2026
Customer service was top notch and the…
Customer service was top notch and the vehicle exceeded my expectations.
September 3, 2026
Good experience.
Easy pickup up and appreciate the overview of features and the pics of the condition prior to my arrival.
Used drop box for return so very easy.
September 1, 2026
Seamless pickup, friendly staff
August 25, 2026
I’ve been running through the Erlanger…
I’ve been running through the Erlanger Kentucky office for years. They always have a great staff no surprises everything‘s on time.
July 3, 2026
The pick up was seamless
The pick up was seamless, the van we rented was good. We purchased the gap insurance and spent 4 days getting them cover the cracked windshield. Which was supposed to cover it.
June 27, 2026
People working in Erlanger are kind and…
People working in Erlanger are kind and helpful and eager to make my experience good. Helpful when I need to change my reservation.
June 21, 2026
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