We asked upon leaving the rental place…
We asked upon leaving the rental place to verify that we had purchased insurance. The guy who checked us out said yes. However, when we got to our hotel we could not find that indication on our rental agreement. We tried for FOUR days to contact a human in customer service and all we ever got was put on hold, told to call Portland office to just be put on hold more or talk to an AI generated message so your customer service sucks. On top of this we had barely gone down the road and the oil change light comes on. This should be taken care of on your end before renting out a vehicle!








