I did not get the car that I originally ordered. When I arrived for pick-up, the car they tried to give me was completely dirty. The employee then had to drive to another Hertz location to get a diffe... See more
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Long wait for a car even as a Gold member... 35 mins.Wait even with three agents on duty.. Manager didn't seem to careless.
Awesome service from hertz counter and got a new car. Loved it. I recommend hertz to every car lovers.
The staff was friendly and professional, the pickup and return process was quick and easy
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
5601 Powerline Rd, 33309, Fort Lauderdale, Florida, United States
- (954) 771-3749
Your Car Rental Deals, News & Offers
4.0
Great
10 reviews
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Checked in
Long wait for a car even as a Gold member... 35 mins.Wait even with three agents on duty.. Manager didn't seem to careless.
October 14, 2026
Awesome service from hertz counter and…
Awesome service from hertz counter and got a new car. Loved it. I recommend hertz to every car lovers.
October 3, 2026
Everything went smoothly
Everything went smoothly. Will rent at this location one again!
October 6, 2026
Smooth and Easy Car Rental Experie
The staff was friendly and professional, the pickup and return process was quick and easy
September 19, 2026
I did not get the car that I originally…
I did not get the car that I originally ordered. When I arrived for pick-up, the car they tried to give me was completely dirty. The employee then had to drive to another Hertz location to get a different car, which forced us to wait for more than 45 minutes. The customer service and overall efficiency were terrible.
September 12, 2026
This location provides me with outstanding service.
This location provides me with consistently outstanding service.
September 4, 2026
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