I had reserve a vehicle in PGDA airport in Florida, returning to Orlando, then I switched it to picking up in Ft. Myers, for some reason I messed up and didn't see the return location. But if you chec... See more
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Vesna at Hertz is absolutely awesome! I rent cars often for work, and she and the entire crew always take such great care of me. They consistently have a car ready when I arrive and make the whole pro... See more
This review is directed towards the Fowler street location in Fort Myers. This location is the best there is friendly, knowledgeable and just all around good people
The website gives a variety of options during the reservation process, and at checkout if gives an option to pay in full to save more, which when you chose this it only accepts a partial payment (due... See more
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
4350 Fowler St Suite 21, 33901, Fort Myers, Florida, United States
- (239) 275-1001
Your Car Rental Deals, News & Offers
3.5
Average
7 reviews
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Ft. Myers
I had reserve a vehicle in PGDA airport in Florida, returning to Orlando, then I switched it to picking up in Ft. Myers, for some reason I messed up and didn't see the return location. But if you check in your system, you will see that with previous reservation, I'm wanting to return it to MCO in Orlando.
October 14, 2026
Misleading & Deceptive Rental Company
The website gives a variety of options during the reservation process, and at checkout if gives an option to pay in full to save more, which when you chose this it only accepts a partial payment (due now). Well, when I went to pick up the car there were SO MANY additional charges that I cancelled, and called customer service for a refund, which the agent told me in his office; (it's very difficult to get a human on the customer service phone), so I did what he suggested and did get a human. After discussing the entire situation with the agent, he promised me a full refund without a cancellation penalty. I had booked this reservation online 10/12/2026, and looked at my bank account on the 14th (the day I was to pick the vehicle up, following my visit to the location),and I noticed that no withdrawal had been made on my account despite the 10/12 reservation online indication aq payment of $207.59; so I assumed the full refund had been transacted. Then on 10/17/2026 I see a draw of $207.59 from my account. Listen to my most honest & reliable advice: "don't mess with this company", I've rented from them in the past and it was a pleasant experience, but I will never do it again. They have changed their business model, need to get what they deserve as a result of their inability to retain customer satisfaction, only distrust will result from what I assume to be newly updated & AI based business model, at which they are failing miserably.
October 12, 2026
Unprompted review
Fowler Street Hertz is the best
This review is directed towards the Fowler street location in Fort Myers. This location is the best there is friendly, knowledgeable and just all around good people
September 14, 2026
Vesna at Hertz is absolutely awesome
Vesna at Hertz is absolutely awesome! I rent cars often for work, and she and the entire crew always take such great care of me. They consistently have a car ready when I arrive and make the whole process quick and easy. Vesna is always friendly, helpful, and goes above and beyond. It’s so nice knowing I can count on her and the team every time I rent. Highly recommend!
August 29, 2026
Great check-in and drop-off experience
Great check-in and drop-off experience. Car was clean and perfect for my needs.
August 28, 2026
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