The store manager (IZU) was very professional and very respectful of my time by anticipating my needs for my trip. He was doing everything from processing the customer to making sure the vehicle was p... See more
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Was upset at first I had Reserved a full size SUV. It was not available at my pick up time however while I was waiting a 2026 Blazer came in and I accepted this vehicle. It was a very nice ride, smoo... See more
I first spoke on the phone with Izu Ike and he was very friendly and patient and all around helpful. In person and even though extremely busy from his intro up to receiving the rental he provided one... See more
I needed a full size suv and found one with them through AAA and was able to book it. Like many of you I read the reviews and thought I'll just check in person if they really have it(I needed it that... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
8442 Camp Bowie W Blvd, 76116, Fort Worth, Texas, United States
- (817) 377-3003
Your Car Rental Deals, News & Offers
3.7
Average
7 reviews
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SUV RENTAL
Was upset at first I had Reserved a full size SUV. It was not available at my pick up time however while I was waiting a 2026 Blazer came in and I accepted this vehicle. It was a very nice ride, smooth, great gas mileage and cheaper rental price.
October 7, 2026
Driving to Houston using Hertz
The store manager (IZU) was very professional and very respectful of my time by anticipating my needs for my trip. He was doing everything from processing the customer to making sure the vehicle was prepared to be given to the customer. Hertz has an employee willing to do whatever it takes to get the job done with a smile.
October 7, 2026
Outstanding customer service
I first spoke on the phone with Izu Ike and he was very friendly and patient and all around helpful. In person and even though extremely busy from his intro up to receiving the rental he provided one of the best customer service I’ve received in a long time..
September 15, 2026
The agent who served me explained…
The agent who served me explained everything to me and he was very professional about it
September 12, 2026
I needed a full size suv and found one…
I needed a full size suv and found one with them through AAA and was able to book it. Like many of you I read the reviews and thought I'll just check in person if they really have it(I needed it that same day). I went in person and was told they didn't have anything bigger than a mini suv. The only reason its not a 2 start review is because of the helpful people working the counter. I will not book with them again.
July 7, 2026
Helped even when Corporate didn’t
The store was amazing. I was in a bind and they hopped in and helped even on a holiday weekend. Go directly to them. Bypass corporate. They solved what corporate made a mess.
July 4, 2026
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