I arrived at 10:30am to pick up my rental. I waited just about an hour to get my rental, there were only 2-3 people ahead of me. I finally got my DIRTY vehicle at 11:30. No one greeted or said "we... See more
Location
Switch location20519 Mission Blvd, North Hayward, 94541 Hayward, California, US
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Hertz Hayward CA location - Convenient location, helpful friendly staff. Vehicles are always clean & in good condition. Easy to do business with - fast and efficient.
Had an appointment - but had to wait an hour to get my car
Quick and friendly customer service.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
20519 Mission Blvd, North Hayward, 94541, Hayward, California, United States
- (510) 317-6319
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3.8
Great
5 reviews
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SLOW CHECK OUT AND DIRTY VEHICLES
I arrived at 10:30am to pick up my rental. I waited just about an hour to get my rental, there were only 2-3 people ahead of me. I finally got my DIRTY vehicle at 11:30. No one greeted or said "we will be with you shortly". Upon returning I told the representative that this is the third time I rented from this location and each time I received a dirty vehicle. His response was they at least vacuum the inside and the City of Hayward will fine them is they wash the vehicles.
September 18, 2026
Quick and friendly customer service.
June 23, 2026
Hertz Hayward CA location
Hertz Hayward CA location -
Convenient location, helpful friendly staff. Vehicles are always clean & in good condition.
Easy to do business with - fast and efficient.
June 20, 2026
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