I had an absolutely fantastic experience at this Hertz Jones Road location, and it is entirely thanks to the incredible manager, Danielle. From the second I walked in, Danielle went above and beyon... See more
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Service was courteous, vehicle was ready and clean. Cabin air filter needs changed. It had a funny smell when starting up. I attempted to return early but was informed price 2as based on the week and... See more
I love the great customer service and consistency this location provides. Danielle and Shae are top teir.
Great customer service. Vehicle were very clean. I will only go to this location to rent my vehicle. Respectfully
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
9803 Jones Rd, 77065, Houston, Texas, United States
- (281) 477-7943
Your Car Rental Deals, News & Offers
4.0
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⭐️⭐️⭐️⭐️⭐️ Outstanding Service — Danielle is a Absolute Rock Star!
I had an absolutely fantastic experience at this Hertz Jones Road location, and it is entirely thanks to the incredible manager, Danielle.
From the second I walked in, Danielle went above and beyond to make sure my vehicle rental was smooth, efficient, and completely stress-free. She coordinates everything beautifully, maintains an incredibly clean and reliable fleet, and treats her customers with true professionalism and kindness.
Car rentals can often be a headache, but Danielle manages this site like a pro. The level of customer care she provides is rare these days, and she truly sets the gold standard for what great service looks like. If you need a rental in the Houston / Jersey Village area, skip the lines elsewhere and come straight here.
Thank you, Danielle, for the flawless experience! I will definitely be back.
October 13, 2026
Service was courteous
Service was courteous, vehicle was ready and clean. Cabin air filter needs changed. It had a funny smell when starting up. I attempted to return early but was informed price 2as based on the week and would have been the same either way, so I decided to keep for the remainder of the week. Also, I had left as pad in the back seat when returning and was given a call about it. Thank you!
September 29, 2026
The love the great customer service and…
I love the great customer service and consistency this location provides. Danielle and Shae are top teir.
September 22, 2026
Great customer service
Great customer service. Vehicle were very clean. I will only go to this location to rent my vehicle.
Respectfully
September 15, 2026
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