Jay from the recent location 2120 Louisiana St Houston, TX 77002 United States I rented from and he was truly a great help and a great person. Definitely will be coming back to this location becaus... See more

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I had a great experience here at the Louisiana location from beginning to end . Staff was nice I would come here again .
Hertz for the win! Zach and his team at the downtown Hertz location are so kind and on short notice. We will be renting from them again and again!
Good customer service and great problem solving on a busy day
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
2120 Louisiana St, 77002-8624, Houston, Texas, United States
- (713) 652-0436
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Jay from the recent location 2120…
Jay from the recent location 2120 Louisiana St
Houston, TX 77002
United States I rented from and he was truly a great help and a great person. Definitely will be coming back to this location because of his excellence
They were very helpful and fast
They were very helpful and fast. Plus there were no hidden fees.
Hertz for the win!
Hertz for the win!
Zach and his team at the downtown Hertz location are so kind and on short notice. We will be renting from them again and again!
Excellent helpful staff at Louisiana…
Excellent helpful staff at Louisiana Street location in Houston.
I would come here again
I had a great experience here at the Louisiana location from beginning to end .
Staff was nice I would come here again .
Good customer service and great problem…
Good customer service and great problem solving on a busy day
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