I am only giving this Hertz 5 stars because of the customer service I received from Jess. If they’re going to have her running the whole place by herself she should be receiving double the pay.
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See what reviewers are saying
I absolutely love renting with Hertz, by far the best rental company there is around here.
I've always had a great experience with this branch. Great customer service, good prices and they're honest and upfront about all the charges.
It was great! No long wait times. The customer service was excellent.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
4100 E Stan Schlueter Loop, 76542, Killeen, Texas, United States
- (254) 519-2142
Your Car Rental Deals, News & Offers
4.3
Excellent
9 reviews
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Customer service was great
Customer service was great! The clerks were polite and courteous.
October 14, 2026
I absolutely love renting with Hertz
I absolutely love renting with Hertz, by far the best rental company there is around here.
October 7, 2026
Staff always helpful and Friendly
Staff always helpful and Friendly. Jess and Kat are the best. Always a pleasure renting there.
September 18, 2026
Best Hertz branch ever!
I've always had a great experience with this branch. Great customer service, good prices and they're honest and upfront about all the charges.
August 30, 2026
Friendly staff and very helpful.
August 31, 2026
Jess Deserves More Pay
I am only giving this Hertz 5 stars because of the customer service I received from Jess. If they’re going to have her running the whole place by herself she should be receiving double the pay.
June 19, 2026
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