The car wasn't exactly what I had…
The car wasn't exactly what I had envisioned but it got the job done. Im certainly not a sports car kind of.girl but I made it work.

7471 W Irlo Bronson Memorial Hwy, 34747-1723 Kissimmee, Florida, US
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
7471 W Irlo Bronson Memorial Hwy, 34747-1723, Kissimmee, Florida, United States
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The car wasn't exactly what I had envisioned but it got the job done. Im certainly not a sports car kind of.girl but I made it work.
I was broke down with a flat tire rather a completely shredded tire that I personally replaced because no one would answer the phone and the service department. I called 10 times on three different phone numbers waited 10 to 20 minutes each time on hold and got no answers at all. After the 10th phone call, I went ahead and paid for the new tire myself out of my pocket, not utilizing their insurance and have not and will not be getting reimbursed. I don’t appreciate the lack of service that I received from Hertz. I don’t even understand if it is worth getting the insurance if they aren’t going to answer to help out anyway.
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