I left my computer bag in the car at drop off and didn't discover it until I was on my way home and couldn't get back to the location until 15 min after close. The location manager stayed after clos... See more
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Great no-fuss location. Guy from Boston working the desk checked me in, he was great. Everything was fast and there was no line. When I came to return, there were a ton of people in there and only one... See more
My return time was noon and I clicked your easy link to extend to 6 or 7 and the extra charge was $975. The charge for renting for that same day was $60. I tried to call every number and although ther... See more
The employee at the desk was so great! I do wish you would provide transport to the airport.
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
4240 La Jolla Village Dr, 92037, La Jolla, California, United States
- (858) 458-0638
Your Car Rental Deals, News & Offers
4.0
Great
7 reviews
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I left my computer bag in the car...
I left my computer bag in the car at drop off and didn't discover it until I was on my way home and couldn't get back to the location until 15 min after close. The location manager stayed after close and met me outside with my bag. It was critically important to me because I needed to complete some reports that night.
They are consistently pleasant at that location in UTC.
Thank you Hertz!
September 23, 2026
Great no-fuss location
Great no-fuss location. Guy from Boston working the desk checked me in, he was great. Everything was fast and there was no line. When I came to return, there were a ton of people in there and only one guy working. He helped me out just fine. But companies should stop with the bare-bones, skeleton crew, cost-cutting BS. Sometimes you need more people working and not to run your people ragged. You got good people working at this location -- don't overwork them and don't abuse them. Make sure you have 2 people working on busy times, don't make one good employee be running around 24/7. Companies need to get right.
September 15, 2026
The employee at the desk was so great
The employee at the desk was so great! I do wish you would provide transport to the airport.
June 27, 2026
My return time was noon and I clicked…
My return time was noon and I clicked your easy link to extend to 6 or 7 and the extra charge was $975. The charge for renting for that same day was $60. I tried to call every number and although there was a choice to speak to someone but no one answers any of those lines. I had to go in person to an office and return the car and resent it. And if I had more space I could go on and on about all the other issues, including that I’m still waiting for an answer to my email to customer service from your website.
June 18, 2026
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