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Hertz - Lafayette - Lafayette Regional Airport (LFT) Reviews 

7
TrustScore 4 out of 5

3.9

200 Terminal Drive, Suite 104, 70508 Lafayette, Louisiana, US


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See what reviewers are saying

Rated 5 out of 5 stars

The women serving at LFT are fantastic. Cars ready to go, friendly faces, they remember us who utilize them more frequently, and aim to serve in an efficient way. For example, when they are working th... See more

Rated 1 out of 5 stars

I was emailed 24 hours after I dropped off the car that I was getting charged $455 for a windshield that had a chip in it. I never saw the chip and when I called the place I dropped off the car I felt... See more

Rated 5 out of 5 stars

i reserved the vehicle late the day i needed it and it was available when I arrived.


Company details

  1. Car Rental Agency
  2. Car Accessories Store

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Contact info

  • 200 Terminal Drive, Suite 104, 70508, Lafayette, Louisiana, United States

  • (337) 233-7010

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3.9

Great

TrustScore 4 out of 5

7 reviews

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3.9

All reviews

(7)

8,050 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The women serving at LFT are fantastic

The women serving at LFT are fantastic. Cars ready to go, friendly faces, they remember us who utilize them more frequently, and aim to serve in an efficient way. For example, when they are working through a longer contract and see one waiting to make a return, they notice, ask for the keys and so the customer can get on his/her way. Just perfect experiences.

August 29, 2026
Rated 1 out of 5 stars

I was emailed 24 hours after I dropped…

I was emailed 24 hours after I dropped off the car that I was getting charged $455 for a windshield that had a chip in it. I never saw the chip and when I called the place I dropped off the car I felt like they didn’t care to hear me. Told me to call the claims department. How do I know no one else used the car in those 24 hours. No one even checked the car when I dropped it off. Not satisfied on how this is being handled.

August 27, 2026

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