This location is extremely slow. I was there to return my rental and waiting in line for half an hour is not acceptable. There were 2 clerks and 4 of us total in the office. Two were at the desk being... See more
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Hertz Lakewood is my go-to location for car rentals. This particular experience was one of the easiest I have had. I had a rental for 11am on a Tuesday. I was greeted immediately upon entering and wav... See more
Both representatives during pickup and drop-off offered amazing customer service! They made the rental process hassle free and it was honestly very easy going for my first time renting a vehicle. I wi... See more
Everyone so nice and explain all about the car that you’re running a great experience
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
5687 Woodruff Ave, 90713, Lakewood, California, United States
- (562) 804-0268
Your Car Rental Deals, News & Offers
3.8
Great
4 reviews
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This location is extremely slow
This location is extremely slow. I was there to return my rental and waiting in line for half an hour is not acceptable. There were 2 clerks and 4 of us total in the office. Two were at the desk being helped, while 2 of us were waiting. All of us were talking about how slow they were and expressed our opinion on never renting from that location again.
September 1, 2026
Hertz Car Rentals - Lakewood
Hertz Lakewood is my go-to location for car rentals. This particular experience was one of the easiest I have had. I had a rental for 11am on a Tuesday. I was greeted immediately upon entering and waved over to one of the available agents. I provided my information, I was able to add an extra day to my rental, and had keys in hand in less than 10 minutes total. The return was just as quick. They took my keys, did a quick check of the car, and within 3 minutes, I was out the door with my receipt. Very fast and friendly service.
August 29, 2026
Everyone so nice and explain all about…
Everyone so nice and explain all about the car that you’re running a great experience
August 30, 2026
Outstanding
Both representatives during pickup and drop-off offered amazing customer service! They made the rental process hassle free and it was honestly very easy going for my first time renting a vehicle. I will mention that it is important to call ahead and check inventory to make sure they have the vehicle type you need. Thanks again!
July 2, 2026
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