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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
1859 Lomita Blvd, 90717, Lomita, California, United States
3.3
2 reviews
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Horrible customer service. Treated like we were a bother. Staff was rude, and not friendly or helpful. Upon delivery of the car on 6/23 we were not acknowledged by the male staff arriving that morning. They need to be provided with special training to refresh their customer service skills to ensure they behave in a professional way. Never doing business with them again.
This office ran smoothly but seems a bit under staffed in the front. One nice lady was doing everything. I heard her even having to leave to pick up a car from another location while people waited.
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