Sixt is out performing Hertz in quality cars and pricing and flexibility. What is the point of being a Gold Member if I cannot make minor changes to my reservation, like pick-up time, without impacti... See more
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Everything was perfect. Pickup is smooth as is drop off. We had an upgrade which we both really appreciated and the car was in great condition.
The staff was very friendly, professional and efficient. I do wish there were a better variety of cars to choose from.
It is hard to get in touch with Hertz customer support
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
4100 Donald Douglas Dr, 90808, Long Beach, California, United States
- (562) 420-2444
Your Car Rental Deals, News & Offers
4.0
Great
7 reviews
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Great experience
Everything was perfect. Pickup is smooth as is drop off. We had an upgrade which we both really appreciated and the car was in great condition.
August 24, 2026
Sixt is out performing Hertz in quality…
Sixt is out performing Hertz in quality cars and pricing and flexibility. What is the point of being a Gold Member if I cannot make minor changes to my reservation, like pick-up time, without impacting my price paid and having to start a new reservation. Why do your cars have basic or standard features versus additional or common upgraded features?
July 5, 2026
Polite and helpful people
Polite and helpful people, easy pick up and drop off. Great overall experience
July 3, 2026
It is hard to get in touch with Hertz…
It is hard to get in touch with Hertz customer support
June 27, 2026
Their are friendly and helpful
Their are friendly and helpful. I will continue to use Hertz on my next visit. Thank you for the kind service.
June 29, 2026
The staff was very friendly
The staff was very friendly, professional and efficient. I do wish there were a better variety of cars to choose from.
June 25, 2026
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