They treat me like family. I’ve been renting from this location for almost 3 years now. Everyone is professional and kind. I was worried about having to deal with the new manager and all the new chang... See more
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I love this location! Chris is awesome and the new manager Jose is great as well. They are always so pleasant to work with (I get personal rentals and uber ones as well). Even the newer rep is so know... See more
It was all good with the only issue being the car I reserved was not available.
Staff was friendly and assertive. Made the process easy.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
388 Eastern Ave, 02148-5728, Malden, Massachusetts, United States
- (781) 321-1551
Your Car Rental Deals, News & Offers
3.9
Great
4 reviews
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It was all good with the only issue…
It was all good with the only issue being the car I reserved was not available.
September 10, 2026
Staff was friendly and assertive
Staff was friendly and assertive. Made the process easy.
September 10, 2026
They treat me like family.
They treat me like family. I’ve been renting from this location for almost 3 years now. Everyone is professional and kind. I was worried about having to deal with the new manager and all the new changes, but to my surprise, he’s as good as the previous one. Thank you guys, I appreciate you so much.
September 2, 2026
I love this location
I love this location! Chris is awesome and the new manager Jose is great as well. They are always so pleasant to work with (I get personal rentals and uber ones as well). Even the newer rep is so knowledgeable and friendly. I am so glad that this is the location closest to home.
July 2, 2026
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