So I returned the vehicle full of gas from Luke oil in Merrillville, in total 63.35.Then I was charged for 14 gallons at 10.99 a gallon. I have contacted the place where I picked up the car and she sa... See more
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The car we ordered days in advance to accommodate our large party reeked of marajuana. The store we picked it up at claimed the store they received it from claimed it was clean. The police K-9 unit ha... See more
Reservation, pick up and drop off were a breeze. My only beef is the car was not cleaned well prior to pick up.
No wait good service
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
4280 E Us-30, 46410, Merrillville, Indiana, United States
- (219) 240-0694
Your Car Rental Deals, News & Offers
3.2
Average
4 reviews
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No wait good service
October 13, 2026
So I returned the vehicle full of gas…
So I returned the vehicle full of gas from Luke oil in Merrillville, in total 63.35.Then I was charged for 14 gallons at 10.99 a gallon. I have contacted the place where I picked up the car and she said she would take care of the over payment. It has been over a month and she still has not reverse the charges. So I filled the car up and got charged for a total of 217.21 which is the gas I bought for 63.35 and the extra charge of 153.86. What can I do to get my 153.86 reversed? The site manager is not retuning my money in a timely fashion. I have rented a lot of cars and trucks over the years and have never had this kind of experience.
September 5, 2026
The car we ordered days in advance to…
The car we ordered days in advance to accommodate our large party reeked of marajuana. The store we picked it up at claimed the store they received it from claimed it was clean. The police K-9 unit had to been called and the k-9 hit on the car. We had to wait over 2 hours to get the car.
September 29, 2026
Pretty Good
Reservation, pick up and drop off were a breeze. My only beef is the car was not cleaned well prior to pick up.
September 25, 2026
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