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Hertz - Middletown - Harrisburg International Airport (MDT) Reviews 

30
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TrustScore 4 out of 5

4.2

2 Terminal Dr, 17057 Middletown, Pennsylvania, US

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See what reviewers are saying

Rated 5 out of 5 stars

due to a reroute of my trip, I was not scheduled to arrive at Harrisburg Airport until after the Hertz rental desk was closed (midnight)When I deplaned, I skipped my luggage and ran straight down t... See more

Rated 3 out of 5 stars

Pickup and dropoff were great -- no issues. However, the week after my rental, I got a bill for almost $90 for 3 days of unlimited toll road use. Seems that PlatePass erroneously registered tolls hund... See more

Rated 5 out of 5 stars

Stephanie Reitz at this location is an absolute gem. She has helped me countless times with reservations, returns, and billing. I know I can always count on her and the team at this location for excel... See more

Rated 1 out of 5 stars

When I went to get vehicle, I noticed multiple areas of obvious damage. Went back inside to agent to report it and was told not to worry, pics would have been taken when car was washed. I took some pi... See more


Company details

  1. Car Rental Agency
  2. also in
  3. Car Accessories Store

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Contact info

  • 2 Terminal Dr, 17057, Middletown, Pennsylvania, United States

  • (717) 944-4080

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4.2

Great

TrustScore 4 out of 5

30 reviews

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4.2

All reviews

(30)

23,761 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

It was very hard to get to talk to…

It was very hard to get to talk to somebody to help me set up the rental. It took all day to get the rental. The Man behind the counter had no clue what was going on, in my opinion. I'm not sure I'll be using Hertz again.

September 26, 2026
Rated 5 out of 5 stars

Stephanie Reitz at this location is an…

Stephanie Reitz at this location is an absolute gem. She has helped me countless times with reservations, returns, and billing. I know I can always count on her and the team at this location for excellent service. 10/10 would rent again and again and again.

September 26, 2026
Rated 5 out of 5 stars

Going the extra mile


due to a reroute of my trip, I was not scheduled to arrive at Harrisburg Airport until after the Hertz rental desk was closed (midnight)When I deplaned, I skipped my luggage and ran straight down to the Hertz counter. There was Devon, with my keys, waiting for me to arrive. This kept my trip from becoming a logistical disaster and I won't forget it.
Peter Nichols Gold No;06467654

September 16, 2026
Rated 3 out of 5 stars

Pickup and dropoff were great, but...

Pickup and dropoff were great -- no issues. However, the week after my rental, I got a bill for almost $90 for 3 days of unlimited toll road use. Seems that PlatePass erroneously registered tolls hundreds of miles from where I was against the license plate number of my rental car. I had to PROVE that I was nowhere near where the tolls were recorded before they removed the charges. If the automated tolling technology is not 100% accurate, then don't auto-bill your customers based on that data!

September 2, 2026

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