
Location
Switch location24001 Via Fabricante, Suite 1001, 92691 Mission Viejo, California, US
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
24001 Via Fabricante, Suite 1001, 92691, Mission Viejo, California, United States
- (949) 472-4290
Your Car Rental Deals, News & Offers
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy Pick-Up and Drop-Off
We picked up our car at the Hertz location in Mission Viejo. The price was very affordable and had no hidden fees or unnecessary extra charges. The gentleman at the desk was very helpful and informative with all of the charges and what to expect when we drop off the vehicle. It was a 2023 Kia K5 and the car was very clean inside and was mechanically sound. We had no issues with the car at all. We had the car for 3 days and dropped it off at John Wayne Airport. The drop off was very easy. The signs clearly indicated where to take the car. We just parked the car underground in the parking garage and left the keys in the vehicle for the guys working the parking garage. I had my receipt before I even got to TSA (within 10 minutes). I will definitely rent from them again when we visit LA.
Such a breeze and the car we rented was…
Such a breeze and the car we rented was nice and clean. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







