I reserved and pre paid for a premium sedan 2 weeks in advance, showed up and got a shitty little hybrid. Ruined my trip to LA and still haven't received any refund to the price difference.

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Everything about this Hertz rental experience was excellent, from the vehicle selection, condition to the team of employees making things happen at check out and check-in. Alma was especially helpful... See more
The. Best car i have ever rented and Alma at hertz in Modesto has also made my rental so much easier so is the. BEST I have had in all my years renting. I have never had to find another ride home sinc... See more
Yasmin was so awesome in getting me the vehicle I wanted. I really appreciate her hard work and effort.
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
300 Motor City Ct, 95356, Modesto, California, United States
- (209) 578-9680
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I reserved and pre paid for a premium…
I reserved and pre paid for a premium sedan 2 weeks in advance, showed up and got a shitty little hybrid. Ruined my trip to LA and still haven't received any refund to the price difference.
ALMA REVIEW
The. Best car i have ever rented and Alma at hertz in Modesto has also made my rental so much easier so is the. BEST I have had in all my years renting. I have never had to find another ride home since she has been taking care of me.she calls makes sure everything is alright right on my rental so when I get there everything goes so smooth. She got me this last which is the best car I have rented in my years renting. The girl needs a bonus for what she does. I care for her like my daughter for the way she has improved my rental. She care for the people renting.
Excellent Customer Service
Yasmin was so awesome in getting me the vehicle I wanted. I really appreciate her hard work and effort.
All about Alma & the ladies!
Everything about this Hertz rental experience was excellent, from the vehicle selection, condition to the team of employees making things happen at check out and check-in. Alma was especially helpful in her attentiveness and ability to handle a rude customer that did their best to try and make the experience bad.. FAIL! Alma handled the situation with calm professionalism. I will ALWAYS rent as long as Alma and the team are there!
Hertz made it great as to have a suv…
Hertz made it great as to have a suv instead of car the only down fall was no eco mode or sport on suv .
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