Ordered an SUV as I have a bad back and have troible getting in and out of cars. They told me they don't carry the Economy or compacts at this location but said they gave me an uograde. The Nissan wa... See more
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The customer service agent at the location was friendly and helpful. The process was simple and smooth. I returned the vehicle to a different location that the original location changing location was... See more
i arrived at the time when i booked to pickup the car and i was told that the type of car i reserved is not available for 2 or more hours and if i want a car right a way i have to pay an upgrade fee... See more
Great customer service the manager he’s really helpful thanks
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
253 W Rte 59, 10954, Nanuet, New York, United States
- (845) 205-9336
Your Car Rental Deals, News & Offers
4.0
Great
11 reviews
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Great customer service the manager he’s…
Great customer service the manager he’s really helpful thanks
October 3, 2026
i was forced to pay double than the original quote
i arrived at the time when i booked to pickup the car and i was told that the type of car i reserved is not available for 2 or more hours and if i want a car right a way i have to pay an upgrade fee so i told the rental rep that i will come back later not to pay extra but when i arrived 2 hours later i was told that they did not have my size car and i will have to pay for an upgrade $45 and not only that the forced me to buy LDW waver insurance even i have an American express credit card
so my rental total became more than double
October 1, 2026
i had a easy time taking the car and…
i had a easy time taking the car and returning it'
and the car was clean and comfortable
September 12, 2026
Ordered an SUV as I have a bad back and…
Ordered an SUV as I have a bad back and have troible getting in and out of cars. They told me they don't carry the Economy or compacts at this location but said they gave me an uograde. The Nissan was very small and I really had a hard time with getting in and out. The staff there was very nice and and got me out in record time. Car windows could have been cleaner.
September 8, 2026
Stressful process
The customer service agent at the location was friendly and helpful. The process was simple and smooth. I returned the vehicle to a different location that the original location changing location was easy and didn’t cost a lot. Definitely will be using Hertz again.
July 7, 2026
Thank you for still helping me after my…
Thank you for still helping me after my pickup time.
July 5, 2026
quick and kind
July 4, 2026
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