Every time I need to get a rental, the team there makes it super easy, no hassle and they're super transparent about everything. Ultra grateful for Mariah she always spells it out to the point thank y... See more
Location
Switch location12638 Jefferson Ave Suite 28, 23603 Newport News, Virginia, US
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The Kia SUV was dirty exterior and interior. It also had a need service light on on the dashboard. They don’t answer the phones when you call the office. They need to have a separate counter just for... See more
The young lady who helped me was very helpful and was able to get me a car on very short notice. It was much appreciated! She was the one there when I picked up and also when I dropped off. She made i... See more
Car got tolled never heard bacc even as reached out for a whole week
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
12638 Jefferson Ave Suite 28, 23603, Newport News, Virginia, United States
- (757) 872-0259
Your Car Rental Deals, News & Offers
3.5
Average
4 reviews
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Great experience
The young lady who helped me was very helpful and was able to get me a car on very short notice. It was much appreciated! She was the one there when I picked up and also when I dropped off. She made it a very easy process for me and was also very kind while doing it. I would recommend working with her every time!
September 5, 2026
Every time I need to get a rental
Every time I need to get a rental, the team there makes it super easy, no hassle and they're super transparent about everything. Ultra grateful for Mariah she always spells it out to the point thank you for the Newport News team.
August 29, 2026
Hertz do better!
The Kia SUV was dirty exterior and interior. It also had a need service light on on the dashboard. They don’t answer the phones when you call the office. They need to have a separate counter just for Uber car drivers. Having car rental and Uber both at the same counter makes for a long wait time to check in or check out the vehicle.
August 25, 2026
Car got tolled never heard bacc even as…
Car got tolled never heard bacc even as reached out for a whole week
June 29, 2026
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