The agent at the rental car location was pleasant, efficient and extremely helpful. I rented my car from online and the pick-up/drop-off was easy with a minimal wait time. The vehicle was clean,... See more
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I am a gold member and it took almost 30 minutes to pick up my rental There was no line and no one waiting Had made reservations several weeks prior No choices on cars, not good selection And th... See more
Karen is great. She always does her best to accommodate my rental and ensure quality.
Easy to rent online. Waited a little longer than I expected, but super easy and affordable experience!
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
2691 Pelham Pkwy, 35124, Pelham, Alabama, United States
- (205) 621-2932
Your Car Rental Deals, News & Offers
4.2
Great
8 reviews
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Karen is great
Karen is great. She always does her best to accommodate my rental and ensure quality.
September 29, 2026
Great
Great, friendly and fast service. This is the only place I trust to rent a vehicle. Karen is AMAZING!
September 25, 2026
Best service ever
Karen gave excellent customer service! Had my rental waiting and ready to roll!!
September 22, 2026
Easy to rent online
Easy to rent online. Waited a little longer than I expected, but super easy and affordable experience!
September 19, 2026
The agent at the rental car location…
The agent at the rental car location was pleasant, efficient and extremely helpful.
I rented my car from online and the pick-up/drop-off was easy with a minimal wait time.
The vehicle was clean, comfortable with plenty of leg room and storage.
I will use this location again
September 18, 2026
Time
I am a gold member and it took almost 30 minutes to pick up my rental
There was no line and no one waiting
Had made reservations several weeks prior
No choices on cars, not good selection
And the drop off seemed to take longer than normal
September 5, 2026
patient staff.
September 5, 2026
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