We experienced great service from going in before hand to ask about the process, setting it up online, to pick up and drop off. I didn’t get the name or the young man that helped us but he was amazing... See more
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They solved a problem re: driveway access. They kept their cool and professionally helped solve the problem and serve customers as swiftly as possible. I appreciated the great service as was pn.my way... See more
We had a excellent experience, but it's not the first time Hertz has been favorable. We even received a unexpected bonus for booking so far ahead. The staff was very helpful and professional.
Made me buy hertz accidental coverage after I had already purchased coverage through the site I booked the vehicle with.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
7777 Indiana Ave, 92504, Riverside, California, United States
- (951) 687-2357
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4.2
Great
16 reviews
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Took over an hour to get a Vehicle
October 9, 2026
Personable and very informative
Personable and very informative. Polite and professional.
September 29, 2026
We experienced great service from beginning to end.
We experienced great service from going in before hand to ask about the process, setting it up online, to pick up and drop off. I didn’t get the name or the young man that helped us but he was amazing and truly so so helpful.
October 4, 2026
Easy pick up and return at the…
Easy pick up and return at the location. Great team members at the location.
October 4, 2026
Always great service from the riverside…
Always great service from the riverside location
September 22, 2026
We had a excellent experience
We had a excellent experience, but it's not the first time Hertz has been favorable. We even received a unexpected bonus for booking so far ahead. The staff was very helpful and professional.
September 23, 2026
Grace under pressure! They solved a problem re
They solved a problem re: driveway access. They kept their cool and professionally helped solve the problem and serve customers as swiftly as possible. I appreciated the great service as was pn.my way in time to make my appointments.
September 22, 2026
Professionalism
September 16, 2026
Made me buy hertz accidental coverage…
Made me buy hertz accidental coverage after I had already purchased coverage through the site I booked the vehicle with.
September 6, 2026
The customer service was amazing
The customer service was amazing , I was being helped by a young man named Hung and he was the nicest person I e ever met . He was so patient and kind , I hope I get the chance to be helped by him again
September 9, 2026
Considering they were short of staff…
Considering they were short of staff the rep handing reservations coming and going did a very professional job.
September 9, 2026
Exceptional staff service
Exceptional staff service
Car was clean and perfect condition
August 28, 2026
Great service always fast friendly and…
Great service always fast friendly and efficient. I’ll never rent from anywhere else.
July 1, 2026
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