Rental was great at Mason Street . Returned to a different location in the city (Beach Street) and there were no directions on what to do. Found a spot, not Hertz, they were all taken , left the car a... See more
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The staff overall was great. The only thing that made the experience harder was the fact that elevators were not an operation and there was no signs indicating that they were not in operation. Since w... See more
We reserved a vehicle, had it paid for and yet they’d given it away because we were 45 minutes late (flight issues). Our only option was to get a luxury car and pay twice as much. Just doesn’t seem... See more
Quick at desk. It did take me a few minutes to find car in garage as spaces were numbered on floor and Hertz had numbers above. Otherwise, I was staying at adjoining Courtyard Marriott and location c... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
500 Beach St Suite 121, 94133, San Francisco, California, United States
- (415) 674-8330
Your Car Rental Deals, News & Offers
4.3
Excellent
29 reviews
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Very efficient
Very efficient . No issues. The most efficient service I ever had with a rental car company.
September 10, 2026
Smooth Transaction
We picked up car on a Monday Fisherman’s wharf. Went quite smooth. Small line! Staff were pleasant. Dropped off in Stockton. Staff again quite pleasant and was an easy transaction. Would definitely do it again.
September 10, 2026
friendly and great service at this…
friendly and great service at this hertz location!
September 9, 2026
Personnel was good
Personnel was good, car was new with a few 1,000 miles on the vehicle. Return was easy.
September 3, 2026
Friendly service
Friendly service, fast and efficient process, clean car. Excellent experience!
July 2, 2026
Easy to get a car rental using the app
Easy to get a car rental using the app. And easy return as well.
June 29, 2026
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