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Hertz - Santa Monica - Santa Monica Boulevard Reviews 

5
TrustScore 4 out of 5

4.1

1426 Santa Monica Blvd, 90404 Santa Monica, California, US


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly and attentive customer service always. Jaren has consistently gone out of his way to make to process easy, quick and always with a smile. This is a model location and an example of how all ca... See more

Rated 5 out of 5 stars

When the car rental choice is mine I always choose Hertz. And the experience is always positive. This particular experience exceeded expectations. The gentleman at the counter made the experience plea... See more

Rated 5 out of 5 stars

This location is my go to place for rentals. I book it online - pick up and drop off takes less than 15 mins each time. It’s quick and dependable. The guys that work here are nice, communicative and f... See more


Company details

  1. Car Rental Agency
  2. Car Accessories Store

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Contact info

  • 1426 Santa Monica Blvd, 90404, Santa Monica, California, United States

  • (310) 394-2449

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4.1

Great

TrustScore 4 out of 5

5 reviews

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4.1

All reviews

(5)

6,737 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When the car rental choice is mine I choose Hertz

When the car rental choice is mine I always choose Hertz. And the experience is always positive. This particular experience exceeded expectations. The gentleman at the counter made the experience pleasant and super efficient -- at pick up and drop off. Extending the rental was easy. The SUV was perfect.

August 29, 2026
Rated 5 out of 5 stars

Friendly and attentive customer service…

Friendly and attentive customer service always. Jaren has consistently gone out of his way to make to process easy, quick and always with a smile. This is a model location and an example of how all car rental experiences should be.

August 25, 2026

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