When I picked up my rental, the car was parked across the street and appeared dirty from the office. After I asked if it had been cleaned, the employee checked the vehicle, removed an item left by the... See more
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I’ve been renting from Hertz monthly for years. My local Hertz location (Signal Hill, CA) is particularly special- the most genuinely friendly and helpful team works there! They’re the main reason I s... See more
Nisha was amazing from the moment I walked in! Even in a busy environment, she was attentive, friendly, and made sure every customer felt taken care of. I was especially impressed by how proactive a... See more
Helpful and friendly staff, though the appear understaffed thus leading to long wait time to pickup your reservation.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
2687 Cherry Ave, 90755, Signal Hill, California, United States
- (562) 424-4418
Your Car Rental Deals, News & Offers
4.2
Great
11 reviews
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Love the customer service
September 10, 2026
My experience with Hertz was excellent
My experience with Hertz was excellent. The service was fast, easy, and secure. I would definitely consider renting from Hertz again in the future.
September 26, 2026
Kamron was a fabulous and very…
Kamron was a fabulous and very knowledgeable about everything and everything went smoothly. Thank you
September 23, 2026
Nisha was amazing from the moment I…
Nisha was amazing from the moment I walked in! Even in a busy environment, she was attentive, friendly, and made sure every customer felt taken care of. I was especially impressed by how proactive and helpful she was.
Although the car we originally expected was not available, Nisha went above and beyond by calling other Hertz locations to help secure a vehicle for us. Her dedication, professionalism, and willingness to help made a potentially stressful situation feel easy and seamless.
Overall, our experience with Nisha was excellent. She provided exceptional customer service and truly went above and beyond. Thank you, Nisha, for making our Hertz experience such a positive one!
September 11, 2026
Fast and friendly service.
September 11, 2026
Helpful and friendly staff
Helpful and friendly staff, though the appear understaffed thus leading to long wait time to pickup your reservation.
September 12, 2026
Manager John is excellent and the lady…
Manager John is excellent and the lady at the counter nisha
September 4, 2026
I’ve been renting from Hertz for years
I’ve been renting from Hertz monthly for years. My local Hertz location (Signal Hill, CA) is particularly special- the most genuinely friendly and helpful team works there! They’re the main reason I stay with Hertz, even when prices may be a little lower elsewhere.
July 2, 2026
Vehicle was not properly cleaned before pickup
When I picked up my rental, the car was parked across the street and appeared dirty from the office. After I asked if it had been cleaned, the employee checked the vehicle, removed an item left by the previous renter from the trunk, quickly vacuumed it, and handed me the keys. Unfortunately, the car still smelled like smoke and had fingerprints on the screen and windows, making it clear it had not been thoroughly cleaned. Hertz could improve by ensuring vehicles are fully cleaned and inspected before the next customer arrives.
June 28, 2026
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