The Rep that I rented from was very professional, fast, and courteous. BTW, I loved the hot wheels display in the kiosk. I 100% love renting car from this location vs airport.
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Made reservation well in advance for a minivan, got confirmation and even paid a deposit, but when picking up the vehicle, we were told only SUVs available. The huge behemoth drives like a boat and we... See more
Everything was great, from the customer service to the condition of the car. The representative at the counter noticed on my license that my birthday was the following day and wished me a happy birthd... See more
It was exceptionally easy process, and the employees were very friendly and helpful. I love the experience of renting from this place.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
3635 Fashion Way, 90503-4809, Torrance, California, United States
- (310) 316-3855
Your Car Rental Deals, News & Offers
3.6
Average
14 reviews
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Awesome experience no issue but great…
Awesome experience no issue but great service and timely.
October 4, 2026
Bait and Switch!1
Resrvd Psngr Van 2 weeks in advance. Recvd Confrmtn Txt "2" days b4 p/up. With pic of the van I had resrvd. Arrived aftr 3 hour drive. Half hour b4 they closed - Just to be told - Ooops!! Sry No Van!! But, here's a Oversized Gas Guzzling Yukon for you. Drove "4" miles and Returned it 2 hours later. Dropped key in Drop Box. And then they Charged me for "2" Days!!
September 29, 2026
Unhappy customer!
Waited 45mins to pick up our car and only one person to assist all customers. Our car was only clean inside but windows were dirty!
September 30, 2026
Charged me $75 to remove dog hair
Charged me $75 to remove dog hair. No prior warning. Under handed. Never ever use you again!!
September 26, 2026
The ease of picking up and returning…
The ease of picking up and returning the vehicle
September 23, 2026
Check in was fast this time (got there…
Check in was fast this time (got there early), car was good. No issues
September 16, 2026
The Rep that I rented from was very…
The Rep that I rented from was very professional, fast, and courteous. BTW, I loved the hot wheels display in the kiosk. I 100% love renting car from this location vs airport.
September 18, 2026
Rental reservation and confirmation don’t mean a thing!
Made reservation well in advance for a minivan, got confirmation and even paid a deposit, but when picking up the vehicle, we were told only SUVs available. The huge behemoth drives like a boat and we were forced to pay dearly for gas at over $6 per gallon for this gas guzzler. Worst of all, our 87-year-old parents (one needs cane, the other needs wheelchair) really struggled to get on and off this tall SUV. Worst car rental experience ever!
September 3, 2026
Hertz was absolutely the easiest place…
Hertz was absolutely the easiest place to rent a car! I usually have to wait and wait. And sign and sign. Hertz was literally simply identify myself, sign and get my keys!
August 29, 2026
It was exceptionally easy process
It was exceptionally easy process, and the employees were very friendly and helpful. I love the experience of renting from this place.
September 1, 2026
Everything was great!
Everything was great, from the customer service to the condition of the car. The representative at the counter noticed on my license that my birthday was the following day and wished me a happy birthday. The car was practically brand new with just over 11k miles. It was a very reasonable price for a luxury suv. At the end I was charged exactly what I was quoted, no hidden or additional fees. I had a very pleasant and positive experience and will be a returning customer.
July 6, 2026
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