Getting our rental from the desk agent went just fine. We received a 2026 Buick enclave with 8000 miles car seem fine when we left but later in the day as we were 100 or so miles away. The car develop... See more
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It took approximately 30 minutes just to pick up my car. As a Gold member, that’s unacceptable.
From check in to drop off, nothing but a good experience. At check in, the lady was friendly respectful and courteous, got through the process with a breeze. The vehicle was clean and new. Drop off wa... See more
The pick up of the vehicle was quick and friendly. The manager’s choice was a small SUV that was relatively comfortable for what it was and got great gas mileage. Drop off, was again, quick and friend... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
7727 E Young Pl Suite 300, 74115, Tulsa, Oklahoma, United States
- (918) 856-6307
Your Car Rental Deals, News & Offers
3.8
Great
8 reviews
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Great vehicles
Great vehicles, fast pick up of rental, and friendly staff! Keep up the great service.
August 28, 2026
It took approximately 30 minutes just…
It took approximately 30 minutes just to pick up my car. As a Gold member, that’s unacceptable.
August 30, 2026
manager was very helpful when i checked…
manager was very helpful when i checked in after a delayed flight.
August 28, 2026
From check in to drop off
From check in to drop off, nothing but a good experience. At check in, the lady was friendly respectful and courteous, got through the process with a breeze. The vehicle was clean and new. Drop off was the same, quick and easy. 10 out of 10
July 3, 2026
Lack of detail with the detail
Getting our rental from the desk agent went just fine. We received a 2026 Buick enclave with 8000 miles car seem fine when we left but later in the day as we were 100 or so miles away. The car developed a nauseous smell in the interior almost like a dead rodent smell upon further review. The car obviously had not been cleaned since the last rental we had to basically detail the car ourselves in order for us to even continue on our route we bought several different order expelling sprays wiped down every surface, including the seats. It took about a day and a half for the smell to subside we checked with other Hertz rental agencies in the area to see if we can exchange it. No one got back to us.
July 2, 2026
Yvonne very good customer service
Yvonne, she was really nice, really kind.She always treated me really good there.
June 29, 2026
The application and reservation process…
The application and reservation process was great. However, the “friendly” customer service experience was lacking when I arrived.
June 27, 2026
The pick up of the vehicle was quick…
The pick up of the vehicle was quick and friendly. The manager’s choice was a small SUV that was relatively comfortable for what it was and got great gas mileage. Drop off, was again, quick and friendly. Thank you!
June 22, 2026
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