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Hertz - Wilmington Amtrak Station - Martin Luther King Junior Boulevard Reviews 

3
TrustScore 4 out of 5

3.8

100 M.l.k. Jr. Blvd, 19801 Wilmington, Delaware, US


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Company details

  1. Car Rental Agency
  2. Car Accessories Store

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Contact info

  • 100 M.l.k. Jr. Blvd, 19801, Wilmington, Delaware, United States

  • (302) 428-0637

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3.8

Great

TrustScore 4 out of 5

3 reviews

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3.8

All reviews

(3)

10,469 reviews in the last 12 months

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Rated 4 out of 5 stars

The car was great

The car was great. Clean and new. Pick up and drop off were not a problem because it wasn't too busy. The biggest problem is phone response. I wanted to call the desk to let them know I'd be late picking up the car, and I had a question about returning the car early and in no case was I able to get a human to pick up and the automated phone options could not do what I needed. Please get a person to answer the phone.

September 10, 2026

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