Ejner Hessel A/S Reviews 

14,418
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 3 out of 5 stars

While I was overall quite happy with the last service experience (quick) there is one small detail that made me a bit sad. I am allways very carefull when cleaning my car‘s interior, especially the p... See more

Company replied

Rated 5 out of 5 stars

Hi, I am writing this feedback because Daniel, the sales rep at Ej er Hessel, did a great job with the sale and he went above and beyond to fulfil all my expectations and desires. I really appreciate... See more

Company replied

Rated 5 out of 5 stars

I had an issue Xpeng G6, I was contacted by Edmond Ibraimi from Albertslund. He was extremely attentive, professional and friendly. He could already identify the issue over call with 12V battery and a... See more

Company replied

Rated 5 out of 5 stars

We had a broken Windshield on a foreigner van and we get a fast help to changing it! We were in a vulnerable situation in a foreign country but thanks to the Avedøre branch and especially to Martin Br... See more

Company replied

Company details

  1. Car Dealer

Written by the company

Ejner Hessel A/S er autoriseret forhandler og serviceværksted for bilmærkerne Mercedes-Benz, smart, Renault, Dacia, FUSO og Ford. Derudover sælger og servicerer virksomheden trailermærkerne Fruehauf, CMT og Leci. Virksomheden tilbyder fuld service inden for samtlige produktkategorier fra personbils- til sværgodstransport. Herudover ydes rådgivning om tillægsydelser som erhvervs- og privatleasing, opbygning, finansiering samt forsikring.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.3

All reviews

(14,418)

2,028 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast like a Formula One Team!

Pretty fast to come to help and super fast services once there for my flat. The next day I passed to the shop to get my new tire already.

December 21, 2023
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Reply from Ejner Hessel A/S

Hey Michel

Thank you for sharing your positive experience with us! We're delighted to hear that you received speedy service for your flat tire. Customer satisfaction is our top priority, and we appreciate your feedback.

Kindly regards Cecilie, Ejner Hessel

Rated 5 out of 5 stars

Fin service

December 25, 2023
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Reply from Ejner Hessel A/S

Hej Karin

Dejligt at du har haft en god oplevelse hos os – tak for din anmeldelse og god dag 😊

Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

God service

December 23, 2023
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Reply from Ejner Hessel A/S

Hej Henrik

Dejligt at modtage din anmeldelse, tak. God dag til dig 😊

Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

Fin service

December 21, 2023
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Reply from Ejner Hessel A/S

Hej Christian

Tak for anmeldelsen. Vi sætter pris på din feedback efter dit besøg hos os.

God dag😊️
Venlig hilsen Cecilie, Ejner Hessel

Rated 4 out of 5 stars

God service

December 15, 2023
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Reply from Ejner Hessel A/S

Hej Marianne

Dejligt at modtage din anmeldelse, tak. God dag til dig 😊

Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Anni

Tak for din anmeldelse. Vi er glade for, at du værdsætter den video fra værkstedet. 

God dag til dig! 😊
Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

God kommunikation og behandling som…

God kommunikation og behandling som altid

December 17, 2023
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Reply from Ejner Hessel A/S

Hej Michel

Vi sætter pris på din stjerneanmeldelse! Det glæder os at høre, at du havde en positiv oplevelse hos Ejner Hessel

God dag😊️
Venlig hilsen Cecilie, Ejner Hessel

Rated 4 out of 5 stars

Alt var fint😊

Alt var fint😊
Bare alt for dyrt☹️

December 16, 2023
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Reply from Ejner Hessel A/S

Hej Ole

Tusinde tak for din fine anmeldelse og feedback efter
dit besøg hos os.

I forhold til priserne, forsøger vi hele tiden at være
konkurrencedygtige. Der kan dog være billigere alternativer i markedet, hos
ikke-autoriserede værksteder. Mange af vores kunder er glade for vores kundeklub i
forbindelse med deres værkstedsbesøg, da den giver en lang række fordele. Bl.a.
rabat på service og reparationer. hessel plus Du kan se mere om rabatter og fordele på: https://www.hessel.dk/vaerksted-service/ydelser/service/fordels-serviceaftaler/hessel-plus 

God dag til dig! 😊
Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

Good service and information

Good service and information, what was wrong and what was ✅ done!
Good open and honest communication!

December 10, 2023
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Reply from Ejner Hessel A/S

Hello, 

Thank you for your feedback! We're delighted to hear that you found our service good, and we appreciate your positive comments on the clear information about the issue and the completed work.

Have a nice day! 😊
Best Regards Iben, Ejner Hessel

Rated 5 out of 5 stars

Super service

God service

December 8, 2023
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Reply from Ejner Hessel A/S

Hej Casper, 

Vi er glade for, at du har haft en god oplevelse hos Ejner Hessel i Vejle. På gensyn en anden gang 😉

Rigtig god dag! 😊
Mvh. Iben, Ejner Hessel

Rated 5 out of 5 stars

Super fin service

December 4, 2023
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Reply from Ejner Hessel A/S

Hej Lone

Dejligt at modtage din anmeldelse, tak. God dag til dig 😊

Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

Takker

Tak for god service

December 3, 2023
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Reply from Ejner Hessel A/S

Hej Eryk

Dejligt at du har haft en god oplevelse hos os – tak for din anmeldelse og god dag 😊

Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

Super service

December 1, 2023
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Reply from Ejner Hessel A/S

Hej Bo

Fedt du har haft et godt besøg hos Ejner Hessel i Aarhus(Tilst) og tak for
anmeldelsen.

God dag😊️
Venlig hilsen Cecilie, Ejner Hessel

Rated 3 out of 5 stars

I guess 3 out of 4 ain't bad.

My TDC Ford van had 4 problems, you fixed 3 of them. The reverse camera (bagkamera) still doesn't work. Soon I will make a new appointment

November 30, 2023
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Reply from Ejner Hessel A/S

Hey Jon

Thank you for your feedback. We appreciate your patience and understanding. We apologize for the issue with the reverse camera persisting. Please feel free to schedule a new appointment, and we'll ensure that the remaining problem is addressed promptly

Best Regards Cecilie, Ejner Hessel

Rated 5 out of 5 stars

God service

November 24, 2023
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Reply from Ejner Hessel A/S

Hej Jan Lauritzen, 

Dejligt at modtage din anmeldelse, tak.

Rigtig god dag! 😊
Mvh. Iben, Ejner Hessel

Rated 5 out of 5 stars

God service

November 20, 2023
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Reply from Ejner Hessel A/S

Hej Michael

Tak for anmeldelsen. Vi sætter pris på din feedback efter dit besøg hos os.

God dag til dig 😊
Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

Service

God service

November 18, 2023
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Reply from Ejner Hessel A/S

Hej Helle

Tak for anmeldelsen. Vi sætter pris på din feedback efter dit besøg hos os.

God dag til dig 😊
Venlig hilsen Cecilie, Ejner Hessel

Rated 4 out of 5 stars

God service

November 13, 2023
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Reply from Ejner Hessel A/S

Hej Allan

Mange tak for din anmeldelse – vi er glade for, at du har haft en god oplevelse hos Ejner Hessel.

Venlig hilsen Cecilie, Ejner Hessel

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