Home Furnishings UK Ltd. Reviews 

402
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

From start to finish getting my new bed and mattress was a headache, seller would expect me to take it up with the courier and not give any sort of fair help. Fiddle eBay cases to come out in their fa... See more

Rated 1 out of 5 stars

Goods ordered and received email confirmation. Payment taken by Opayo Evalon third party payment provider. No further communication received. No delivery made. Sent email - no reply. Telephoned n... See more

Rated 1 out of 5 stars

Ordered a regency zip and lock bed. Delivered yesterday. Wrong size bed bases and mattresses delivered. 190cm long instead of 2metres. Very large issue when my son is just under 6ft and his feet h... See more

Rated 1 out of 5 stars

This is a Dell boy supplier who needs to be struck off! You pay your money, the bed doesn't arrive as promised, you speak to staff who are deceitful who assume you were born yesterday, refuse to provi... See more

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Company details

  1. Bedroom Furniture Store
  2. Furniture Store
  3. Living Room Furniture Store

Information provided by various external sources

At hf4you.co.uk (Home Furnishings UK Ltd) we provide every luxury to furnish your dream home. We know that everyone has different needs and opinions regarding the perfect furniture and that's why we have a complete range of traditional as well as modern wholesale home furnishings from beds to mattresses, divan beds, wardrobes, chests, bedsides, coffee tables, lamp tables, side tables, occasional furniture, sofas and leather beds etc....


Contact info

1.9

Poor

TrustScore 2 out of 5

402 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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1.9

All reviews

(402)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Best way to buy a bed

Recommend by a friend rang up to confirm a few things spoke to Gemma what a lovely polite lady very helpful and great product knowledge order super king size divan and even manage to pick my own delivery date so far very good
Update to follow next Tuesday when we receive our order

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

Bought numerous beds from here & they…

Bought numerous beds from here & they always go above and beyond for their customers.. delivery service 10/10, customer service staff very polite and help out with any enquires you have.. always keep you up to date with delivery..

10/10 over all for the amazing service

July 28, 2021
Unprompted review
Rated 1 out of 5 stars

Great service

Great service, the bed was delivered in good condition even when I discovered there was accessories that wasn’t included, it was posted to me within 2days.
I recommend their services, the bed was a good value for the price

July 16, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!! OR IT COSTS YOU!!!

Avoid at all costs.

Do not trust there advise!!!

Never have I ever dealt with a cowboy company like this is my life, unhelpful, unprofessional and poor customer service.

This company actually cost me money even when it was their mistake. I had to pay £80 for it to be returned. I purchased a mattress based on the advise I received from them and even on purchase advised if it’s not in a soft I don’t want to go through with the purchase or have the issue of returning it. They sent a firm mattress which they confirmed when I messaged them however, when sending them screen shots of all the proof I had about being advised to purchase this mattress they still said I would have to pay to return it. total injustice and honestly never ever bother to review but had to do this one to tell people to save their money and shop elsewhere.

May 11, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID - BED NOT RECEIVED

Update: bed delivered 8 days late however, on unpacking the quality was atrocious. They did offer a refund through PayPal if we sent it back. We explained that our father in law (who’s bed it was at the caravan) was seriously ill in hospital and it would be a couple of Weeks before we could arrange to have it sent back as we didn’t want to leave him. They offered no empathy or leeway so unfortunately our claim lapsed and they won. Sadly he never came home from hospital and passed away. As a company they wouldn’t offer any support during troubled times or extend the timeframe to return to allow us to spend precious time with him during his final days. They can keep the money for the bed but this is a warning to all potential buyers….this company is disgraceful!
This company has failed to deliver a bed on two separate occasions leaving my 80yr father-in-law sleeping on the settee. Speaking to customer service is shocking with them showing little empathy and a lack of ownership to resolve passing the blame to the delivery company. Had to put a PayPal claim in to receive a refund!

April 24, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing value

Amazing value. I’ve had 2 beds last summer and ordered another today.

No issues, free delivery, quick responses and great service. 🙌🏽

April 21, 2021
Unprompted review
Rated 1 out of 5 stars

This company is an disgrace!!!!

This company is an disgrace!!!!! Stay well clear!!!! I ordered 2 3ft x 5ft 2 mattress on the 2nd April!!! They delivered the wrong mattress on the 16th April!!! Took them back and said correct mattress would be delivered on the 20th April (today) GUESS what sent the wrong mattress AGAIN!!! This company is a farce, you can not phone them and have to sort it out by email!!! I wouldn’t go anyway were near this company again!!!

I could accept mistakes happen but to send wrong mattress out twice is a disgrace!!! What kind of company is this

I will also be reporting it Amazon as the customer service is also a disgrace and Amazon should know what kind of company they are letting sell products on there site!!!!

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

WHAT A GREAT DEAL IN BOTH WASY SALES AND AFTER CARE

This is an excellent company to deal with i had a problem and they arranged a return within 2 days replaced the item with another design i asked for now problem there the bed i have now is wonderful well made the staff in head office which i dealt with ere so polite went over backwards to help so polite and efficient and replied to my emails so swiftly will hope to do more business with them again highly recommended

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

I keep going back for more!

Having previously purchased great quality best value ever 2in1 guest beds from hf4you through Amazon (prompting me to post up a glowing review) I was keen to use hf4you again to purchase a double mattress 18 months ago. Again I got a great bargain, and the excellent quality Paris open spring mattress I bought shows no sign of ageing at all after 18 months, no sagging or broken springs. It's so good I'm just about to order the same again for my second bedroom. Gutted because the price has gone up - I didn't realise when hf4you advertise products at a sale price, it really is a genuine sale price, which is why I have had such bargains from them so far. I'm going ahead and buying the same mattress again despite the higher price because its quality is proven to me and even at higher price it's still excellent value. Thank you hf4you. Hope you make this a hat trick and provide a great product and great delivery service this third time around.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Bought my bed and mattress from here

Bought my bed and mattress from here! The quality is impeccable! Can not fault it at all! Also the customer service is unbeaten! Thank you! Will definitely be ordering my daughters bed from here too!

February 23, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service, very professional

A pleasant transaction from start to finish. The order was dispatched swiftly and the quality was premium. I'm 60 years old and struggle with back problems, the gents even offered to help me set it up. Highly recommended

February 22, 2021
Unprompted review

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