HHCP.FR Reviews 157

This was my 3rd order in the site, with the previous ones being perfectly delivered and the product was pretty okay but with this last one I just got scammed.
They told me that the order was stopped at customs so they will not re-ship but give me a promo code to re-order, after 3-4 weeks and recurrent emails still waiting and after reading other reviews I can be sure it will never arrive.

This store is a scam, I ordered on 10/01/2024, the order never arrived, they stole 200 euros from me, I sent numerous emails and none were answered.
I'm going to file a complaint with my bank and I hope that those responsible for this zombie company are arrested.

even manages to create false package tracking references with UPS.

Don't trust these two companies.

I did an order and never come. I claim my money back and only receive sorry we have a lot of ordered we send a promo code. I don't want a promo code I want my money if you doesn't have the product.

They used to work but not anymore , unfortunately you can order and pay and you will get nothing

Big scam 🤷‍♂️ not even a customer services active

Please understand that this review is neither fake nor paid by the company; it is a personal account of my experience with them.

I first ordered from them in May 2023, and starting from March 2024, I began placing regular orders approximately every two weeks. They shipped via GLS, and this continued until early June without any issues (except for slightly long delivery times, but that was GLS's fault). The packages were sent from the Czech Republic and consistently arrived at my location in Italy without problems.

However, one of my orders, placed towards the end of June, was held up by German customs. This caused significant losses for the company, as my package, along with many others, was seized. Over a period of about two months, from July to August, I learned towards the end of August that they had resent my package from Portugal. Inside, I found exactly what I had paid for two months earlier. Everything arrived and was resolved in the best way possible.

In short, the company had to physically relocate from the Czech Republic to Portugal for legal reasons, which understandably led to delays on their part. This two-month delay and the customs seizure of all those packages resulted in a flood of negative reviews.

Admittedly, their communication via email is not great, but with persistence, everything worked out in the end. I even placed another order five days ago, and this time, it arrived from Portugal via UPS much faster, without any issues.

Ultimately, what happened to the company was simply a stroke of bad luck that affected both them and their customers. However, it seems like they are gradually getting back on track. I look forward to seeing new products in the future (the PUFFY ones were beautiful), and I’ll happily order again.

They stole my money. I did the order more than 2 months now and it never arrived. They told me so many excuses/lies and even gave me a fake tracking Number. I have asked so many times tò refund me and they never did it or barely reply. Horrible experience.

Amazing products good prices and quick delivery. Nothing more to ask from a site like this

Best value for money!

I have some doubts to order in this site because of some negative comments but I had actually a great experience.
Flowers quality could be still improved but it is definitely the best value for money I’ve found so far.
Order is sent with tracking.

Besides I received some good gifts not the “classic samples”. They were very generous, thanks guys!

Do not touch this company.

My order never arrived even with assurance it was on it's way. I was lucky enough to have used a credit card so I can claim my money back. They now only take bank transfers which you have little chance of ever seeing your money again. STAY AWAY.

I agree with rest of reviews here..they are a scammers! They barely answer ti the emails and do not ahip item..stay away!