Hyperlite LED Reviews 

1,290
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 533 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, solid construction, and mention how remarkably easy the lighting systems are to assemble and install in garages. Consumers also deeply appreciate the exceptionally fast delivery service, reliable shipping, and the impressive brightness that completely transforms their working spaces. Some reviewers were consistently not happy with order fulfillment, mentioning frustrating difficulties such as receiving incorrect parts, missing components, or experiencing unexpected shipment delays. A few people also noted that communicating with customer support across different international time zones could sometimes slow down prompt resolutions for these issues.

What people talk about most

Product

People report high satisfaction with the product, frequently highlighting that the lights are exceptionally... See more

Quality

Customers consistently note positive experiences with quality, praising the heavy-duty construction,... See more

User experience

Consumers find user experience to be positive, highlighting that the products are easy to assemble, mount,... See more

Order

Clients share ambiguous opinions on order experiences, as many consumers praise the quick shipping and easy... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt shipping and orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second purchase through HYPERLITE! Very pleased and my garage is getting much brighter!!!😃 Unbelievable product, so easy to assemble even a caveman could do it! So glad you guys eliminate... See more

Company replied

Rated 5 out of 5 stars

Out of the box i was sceptical since it didnt seem very high quality but don't judge a book by the cover. After installing the brightness , the quality are amazing it literally lights up my whole gara... See more

Company replied

Rated 5 out of 5 stars

I was confused at first when the shipments arrived. I sent a text and almost immediately got a response. They asked that I verify what I received in all the boxes. They then called me directly to ver... See more

Company replied

Rated 5 out of 5 stars

Great service and great products! I didn’t even realize I had ordered the wrong accessories for my previous order, but their team caught the mistake and reached out to let me know. They were able to... See more

Company replied


Company details

  1. Lighting Store
  2. also in
  3. Electrical Supply Store
  4. Light Bulb Supplier
  5. Lighting Consultant
  6. Lighting Manufacturer
  7. Lighting Wholesaler

About Hyperlite LED

Written by the company

Hyperlite is a factory-based distributor of LED lights , with over ten years' experience in developing, manufacturing and selling LED lights and LED appliance. We have won a good reputation as one of the best and largest LED lighting suppliers in America with high-quality products and good service.

Our goal is to be at the forefront of 21st-century LED lighting technology by dedicating to introducing higher quality, superbly designed LED lights to the American market.

VIEW STORE
HIGH BAY LIGHTS
HEX GARAGE LIGHTS
DESIGN SERVICES
CONTACT US

What Can We Provide?


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,290)

502 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service and they were…

Great customer service and they were very thorough and produced exactly what I wanted, even though it was a week of back and forth via email. Very happy with the product. Cannot recommend enough!

September 1, 2026
Hyperlite LED logo

Reply from Hyperlite LED

Hi Jordan,

Thank you so much for the wonderful review! We're thrilled to hear that our customer service team was thorough and able to produce exactly what you wanted—even with a week of back-and-forth emails to get it right.

Knowing that you're very happy with the product and cannot recommend us enough means the world to our team.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

It transformed my garage!

Wow! I love my garage now and so does my wife. Hyperlite transformed my garage to a showroom. It was very easy to assemble and mount to the ceiling. It did not come with a remote but I got one at Walmart and it works perfect. If you are on the fence about getting it, get it. You’ll love it!

September 1, 2026
Hyperlite LED logo

Reply from Hyperlite LED

Hi Ed,

Thank you so much for sharing your excitement! We're thrilled to hear that Hyperlite transformed your garage into a showroom—and that your wife loves it too!

It's great to know that assembly and mounting were very easy. We're also glad you found a compatible remote at Walmart that works perfectly for your setup.

Your advice to anyone on the fence—"get it, you'll love it!"—means the world to us.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 1 out of 5 stars

I did not receive what I paid for

I did not receive what I paid for, and I never got any update from the supplier.

August 6, 2026
Hyperlite LED logo

Reply from Hyperlite LED

Dear Rex,

Thank you for reaching out, and we sincerely apologize that you did not receive what you paid for and that you never received any updates from us. This is not the experience we want for any customer, and we are committed to resolving this for you immediately.

We have located your order and are investigating the discrepancy right now.

A senior member of our customer service team will send email to you with the current status of your order and the next steps to make this right. This will include arranging the correct item to be shipped to you or processing a full refund, depending on your preference.

Please check your inbox (and spam/junk folder) for our follow-up email. If you don't see it, please reply to this message and we will resend it right away.

We appreciate your patience and are committed to resolving this for you as quickly as possible.

Sincerely,

The Hyperlite Team

Rated 5 out of 5 stars

Lights were well packaged

Lights were well packaged. Very easy to install. It was great the lights just plugged into an outlet for power. I didn't have to wire the lights directly. Heavy duty construction. Easy installation. Highly recommend. Now just jave to see how they hold up with time.

August 31, 2026
Hyperlite LED logo

Reply from Hyperlite LED

Hi there,

Thank you for taking the time to share your experience! We're thrilled to hear that your lights were well packaged, easy to install, and that the plug-in option saved you from having to hardwire them.

It's also wonderful to know that you're impressed with the heavy-duty construction. We're confident they'll hold up well over time—that's exactly what we design for.

We truly appreciate your high recommendation and your trust in Hyperlite!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

New high bay halos

Reached out about new lights for our shop. A rep got back to me with a plan and advised layout for our space, ended up ordering 16. The high bay halos offer flexible hanging and connection making it really easy as long as you have your pre wires where you want them. Really happy with how these look!

September 27, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi Colin,

Thank you for sharing your experience! We're thrilled to hear that our team was able to provide a plan and layout recommendation for your shop, and that you ended up ordering 16 high bay halos.

It's great to know that the flexible hanging and connection options made installation easier for you—especially with your pre-wiring planned out. We're so glad you're happy with how they look!

We truly appreciate you choosing Hyperlite for your shop lighting!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

simply the Best choice!

Wow, from ordering, shipping, and receiving everything was great! I was not sure of how many lights I would require so I contacted them. They in turn not only told me how many, they sent me diagrams of where to place them in my shop to give me the best lighting. They were put up, WOW they are perfect! Thank you!

September 24, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi Marc,

Thank you so much for sharing your experience! We're thrilled to hear that everything from ordering to shipping to receiving was great.

It's fantastic that our team was able to help you determine how many lights you needed and provide diagrams for optimal placement in your shop. Hearing that the results are "perfect" and "WOW" is exactly what we love to hear.

We truly appreciate you choosing Hyperlite and for taking the time to share your feedback!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

Great product

Great product

September 1, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi there,

Thank you for the great review! We're thrilled to hear you're happy with the product.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

Excellent product!

Excellent product!! Super easy install. Bright!!

September 14, 2026
Hyperlite LED logo

Reply from Hyperlite LED

Hi Shayne,

Thank you for taking the time to share your feedback! We're thrilled to hear that you find the product excellent, the installation super easy, and the lights bright.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

I love the look of these

I love the look of these, it looks pretty simple too install. Unfortunately I have not yet, so we shall see when they’re up if I feel the same way

September 1, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi Scott,

Thank you for sharing your initial thoughts! We're thrilled to hear that you love the look of the lights and find them simple to install.

We understand you haven't had a chance to get them up yet—when you do, we're confident you'll be just as happy with the results. If you have any questions during installation, our support team is always here to help at service@hi-hyperlite.com.

We truly appreciate you choosing Hyperlite and look forward to hearing your thoughts once they're up!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

Excellent product

Excellent product, easy install and arrived promptly.

September 11, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi Tom,

Thank you for the great review! We're thrilled to hear that you found the product excellent, the installation easy, and that it arrived promptly.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

How easy they go up.

September 11, 2026
Hyperlite LED logo

Reply from Hyperlite LED

Hi Gino,

Thank you for the great review! We're thrilled to hear that you found the lights easy to install.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 3 out of 5 stars

Plastic film sucks

Love the lights but absolutely hate the plastic film on the individual lights. I spent more time trying to peel it off than mounting the lights to the ceiling. You need have your engineers take a box and see how long it takes them to get that ???? plastic film off! This is my second purchase and the first set I received last year did not have that film on it and it was just fine.

September 21, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Dear Michael,

Thank you for your feedback—and we hear you loud and clear on the plastic film! We completely understand your frustration; spending more time peeling film than actually mounting the lights is not the experience we want for our customers.

You'll be happy to know that we have removed the film from our new production. Your feedback (and that of many other customers) directly influenced this change, so thank you for speaking up. Future orders will not have this issue.

We're glad you love the lights, and we appreciate your continued trust in Hyperlite—this being your second purchase means a lot to us. If you need anything else, please don't hesitate to reach out.

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

Helpful service

Helpful service. Answered questions in a timely manner.
The free lighting requirement and layout was a great help. The fixtures are of good quality and fairly priced.
I have installed and tested half my layout and have no issues. Brightness and color are excellent.

September 15, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi Timothy,

Thank you for taking the time to share your experience! We're thrilled to hear that our team was helpful, answered your questions in a timely manner, and that the free lighting requirement and layout service was a great help.

It's wonderful to know that you find the fixtures to be of good quality and fairly priced, and that your installation and testing so far have been issue-free with excellent brightness and color.

We truly appreciate you choosing Hyperlite for your project!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars
Hyperlite LED logo

Reply from Hyperlite LED

Hi Michael,

Thank you for the great review! We're thrilled to hear that you've consistently experienced great service with us—"as always" means the world to our team.

We truly appreciate your continued trust in Hyperlite!

Best regards,

Rated 1 out of 5 stars

Ordered lights 3-4 weeks ago

Ordered lights 3-4 weeks ago. Ended up not needing them as my electrician installed different lights without my knowledge. Been trying to return the unopened lights and been waiting 11 days now and my return is "still being processed"

September 6, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Dear Anthony,

Thank you for reaching out, and we sincerely apologize for the delay in processing your return. Waiting 11 days for an unopened return to be processed is not acceptable, and we understand your frustration.

We would like to resolve this for you immediately. Please contact our support team directly at service@hi-hyperlite.com with your order number, and a senior support manager will personally handle your case.

Again, we apologize for the inconvenience and appreciate your patience. We are committed to making this right.

Sincerely,

The Hyperlite Team

Rated 3 out of 5 stars

Good product for the most part

Good product for the most part. Fairly easy to assemble and mount. Not sure why only less than three months one of my sets doesn’t seem to want to turn off with the remote at time and other times it just randomly blinks and/or goes off altogether.

September 15, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Dear Scott,

Thank you for sharing your feedback. We're glad to hear that assembly and mounting were fairly easy, but we're sorry to learn about the issues you're experiencing with one of your sets—random blinking, turning off, and not responding to the remote.

This is not normal behavior, and we want to help resolve it. Intermittent issues like this can sometimes point to a connection problem, a remote pairing issue, or a faulty component.

Please contact our support team at service@hi-hyperlite.com with your order number and a brief description of the issue (including a video if possible). A senior support team member will troubleshoot with you and, if necessary, arrange a replacement for the affected components.

We appreciate your business and are committed to making this right.

Sincerely,

The Hyperlite Team

Rated 5 out of 5 stars

Uniform Light

The Hyperlite's are working great in my shop. I love how well they work giving the shop a uniform light across the whole shop and the dimming capabilities work perfectly. 

August 27, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi Mark,

Thank you for the great review! We're thrilled to hear that your Hyperlite lights are working great in your shop, providing uniform light across the entire space, and that the dimming capabilities are working perfectly for you.

That even, consistent illumination is exactly what we aim for, and it's wonderful to know it's making a difference in your workspace.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

Great service and great products

Great service and great products! I didn’t even realize I had ordered the wrong accessories for my previous order, but their team caught the mistake and reached out to let me know. They were able to recognize it based on my past order, which really shows they pay attention to their customers.

That kind of customer service is hard to find these days. I really appreciate them looking out for me and making sure I got the right products. Highly recommend!

August 27, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi there,

Thank you so much for taking the time to share this fantastic feedback. We're thrilled to hear that our team caught the accessory mistake on your order and reached out to make sure you got the right products.

Going the extra mile to look out for our customers is exactly what we strive for, and it means the world to hear that it stood out to you. You're right—that kind of personalized service is hard to find these days, and we're proud to deliver it.

Your high recommendation is greatly appreciated. Thank you for choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 4 out of 5 stars

I got the remote for wall pack light

I got the remote for wall pack light. I had a difficult time getting the programming right. After many tries I did figure it out. Seems to be working ok. I will try other programming to fine tune the light.

September 4, 2026
Hyperlite LED logo

Reply from Hyperlite LED

Hi George,

Thank you for sharing your experience! We're glad to hear that you received the remote for your wall pack light and that you were able to figure out the programming after some trial and error.

We understand that the initial setup can be a bit tricky, and we appreciate your persistence. It's great that it's working well now, and we're confident you'll be able to fine-tune it even further with the other programming options.

If you ever need additional guidance on programming or have any questions about the remote features, please don't hesitate to reach out to our support team at service@hi-hyperlite.com. We're happy to help.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

Rated 5 out of 5 stars

Transformed 36'x30' Garage

These lights really transformed by 36'x30' detached garage. I went with 8x High Bay Lights and the 8 Hexagon RGB lighting in the center that is the HYlight of the garage. The abilit to tie in the music is phenomenal.

September 7, 2026
Unprompted review
Hyperlite LED logo

Reply from Hyperlite LED

Hi Darin,

Thank you for the fantastic review! We're thrilled to hear that our lights completely transformed your 36' x 30' detached garage.

Combining 8 High Bay Lights with the 8 Hexagon RGB setup in the center sounds like an absolutely incredible layout—and calling the hexagons the "Hyperlite" of the garage is perfect. We're especially glad you're enjoying the music sync feature; it really does take the whole experience to another level.

We'd love to see your setup! If you're willing to share, please email us photos or a video of your garage transformation. We may even feature it on our social media (with your permission, of course).

Thank you for choosing Hyperlite. We're so glad you're loving the results!

Best regards,

The Hyperlite Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look