Hickorys Reviews 

Had not prebooked.. we were greeted with a smile and was seated within 15 minutes to a very busy restaurant the service and food was amazing... atmosphere of a proper cowboy experience with live music... seated where we could watch the chefs as they cooked... Noah one of the chefs was friendly and had some real good skills when cooking.... ALL of the staff were so good !!! The cocktails were spot on... and OMW try the brisket ... moist melt in the mouth .. we had the mixed platter because it ALL looked so good we could not decide ... so much food they gave us a bag to take home the extras... amazing customer service can highly recommend to try this once ... we certainly rate it very high and will be back.... thank you it's been a long time since we have found a restaurant that has ticked ALL the boxes well done ✔️

Really surprised at the quality of the food, attentive service and selection. The brisket and slow cooked meats are delicious, sides are plentiful and overall I recommend this for a high quality bbq experience. Not the chain pub I thought it would be. 5/5 and highly recommend.

Burton Green Smokehouse. Food was well cooked & plentiful, the waitress was polite & efficient.
HOWEVER - when the bill came I saw to my surprise, they had added a tip of £8.57 which was then included in the final amount.It did say that this could be removed but the assumption was that it would be paid. Most British people get very “British” about the issue of tips and making a fuss- this is obviously a characteristic that Hickory Smokehouse are cashing in on- literally!!! I think its an American thing to have a “statutory” tipping policy as staff live off their tips in the US - but not here:- they are salaried. So, UK customers be careful.
Otherwise the meal was satisfactory and well presented.

My daughter’s both treated me to a beautiful meal at Hickory’s on my birthday 🎂 at Lincoln,
The food was fantastic, we all enjoyed everything, the atmosphere, the food and service, even when the staff embarrassingly (for me) came and sung me happy birthday.
We will definitely visit again, thank you

Hickory’s Southport is one of my favourite places to eat.
And yet again the food and service was spot on. Couldn’t have asked for anything more to make it better to be honest.
Our waitress, Shanel was lovely and looked after us brilliantly.

Thank you Hickory’s for another lovely evening with my kids and keeping the standards so high.

Southport restaurant is brilliant.

Outdoor seating is great & plenty of indoor seating …. Haven’t ever had a bad meal & always find the staff to be pleasant.

Hickorys Leeds - absolutely brilliant. Always nice atmosphere, friendly staff and great service. Food delicious and serve with good time. We will come back again!

Website and advertising board outside states "Barbecue heaven 8 days a week until 11pm"

I attempted to go and use them on the 8th day as per thier marketing and signage but they were closed on that 8th day.
I wrote them an email using thier contact form on thier website enquiring when this 8th day opening was so I could attend but even after 8 days I did not get a reply - how rude!

I then reported them to York Trading standards for formal action for misrepresentation of advertising/website claims of being open 8 days a week.
See what occurs with that one.

Maybe I do not live in the same required parallel universe to them to take advantage of this extra days opening?

The birthday cake was a nice touch, but the kids were disappointed that it was without a sparkler, especially seeing a cake with a sparkler being delivered to another table minutes later.
It seems that the waiter for some reason did not think we wanted any fuss, but didn't ask! His actions spoilt the experience somewhat.
Please ask your staff not to make assumptions and not to discriminate!

Amazing experience!! Hickorys Earlswood is a must visit venue.
The staff go above and beyond to make your meals an experience rather than an average meal. Lisa, Molly and Amy are attentive hosts and I want to say a huge thankyou to them! They made everyone feel special! A shoutout to Harrison the chef who cooked an amazing breakfast! You need to make sure you go and try their amazing breakfasts! They are amazing with children too! Thankyou so much, we look forward to our next visit.

lincoln staff rude no introduction no “ how are you”, £150 spent for me and my parents and no check back, got the drinks order wrong, chasing 10 mins to try and pay the bill, portions for the price what a joke! didn’t ask us through any of the meal if you’d like more drinks
won’t be going back again.. also contacted the official email and no reply shocking customer service

Went to Worcester hickory’s last night a party of 9, on arrival table not ready , so told to take a seat in bar, the tables were filthy & sticky , mess all over the floor? No wines by bottle the chap said so had wine on tap! When we were offered our table the floor underneath the table was full of chips, the kids cinema was full of popcorn on chairs & floor, every1 eat before me as they bought out a steak when I ordered a hot dog, so by the time mine came out every 1 had finished ? For what you get on the plate it’s no way worth the money ! Wont be returning 1st & last time sorry x

Just returned from Hickory’s Earlswood having read so much about the place, staff are great ,waitress was funny and engaging, music was country type stuff which I like, also a nice pleasant place, only down side was the average portion sizes for what you pay, I basically had steak and eggs, steak was tiny, 2 eggs and a grilled tomato plus a few potato type bites, this was £17 cudnt believe it, at Castle nurseries we get twice has much for £8-95, but once bitten twice shy.

On arrival, I accept we were within the 15 minutes allowed but due to 20 or so people we were over our allocated time. Dianna on front of house at Wallheath was so rude even calling me mate. We booked under Cameron for 4:30. My order arrived late and the team were super, even deducting it without me asking 5*

The food is exactly what you’d hope if you want an American cajun-style experience. I have now been to three different restaurants with varying levels of service. In the main, service has been good, though one restaurant was a nightmare. They were so busy and we had to wait a very long time for all aspects of our meal. It is also very expensive for what it is. For an occasional treat though, I recommended it.

Having read and been told how great Hickory's York was and how good the food portions were i was very disappointed with what I ordered the go big or go home burger. The size of the burger was slightly larger than a big mac and was dry and tasteless. Chip portion was average. Ive had a better burger meal from burger king for less than £21.99. Do your self a favour eat elsewhere.

Having read and been told how great Hickory's Horbury was and how good the food portions were i was Very disappointed with what I ordered the smoked beef rib.. The size the bone was very large but the amount of meat was miniscule approx 80mm long and 30mm square. So for a pot of chips, a table spoon of coleslaw a small pot of dipping gravy, three slices of gherkin and four slices of jalapeno for £25.50 was an absolute joke..... Do your self a favour eat elsewhere....

Very disappointed to learn Hickory’s non gluten menu is not totally gf. Was told at Burton Green Resturant yesterday that the burgers can’t be guaranteed according to manufacturer as gluten free. So why is it on the non gluten menu? Doesn’t this go against description legislation? This left a could over my early Mothers Day meal with my son. Not only do I feel I can’t return there but it’s left me nervous if other eateries with gf menus. It doesn’t feel sincere.

Me and two people I work with went to celebrate my leaving to Australia, we arrived early and was sent to the bar to enjoy are time while we wait and was served with a smile. We were seated at our table by Naomi who went above and beyond to make our experience amazing. Even bringing out a sign saying ‘happy celebration’ and then was given a free donut at the end of our meal. She was brilliant and well deserved of the service charge!

Went to Hickory’s in Gloucester on 03/03/2025 for a celebration, we arrived early and the team managed to accommodate us without issue, service was really fast and ftiendly, couldn’t have done enough. We over stayed our slot and instead of hurrying us out, the offered our younger guests a milkshake making experience! A celebration to remember and it’s all the children could talk about, fabulous!