hidizs Reviews 

390
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional sound quality, beautiful design, and comfortable fit of the audio devices, finding them to be an incredible upgrade. Many consumers also appreciate the fast shipping times, protective packaging, and the supportive communication provided by the team. Some reviewers were not happy with delivery delays, lost packages, and unexpected shipping complications. A few people additionally experienced technical defects, audio issues, or received items that did not match the original description. Others noted that certain cables felt cheap or that transferring files took a noticeable amount of time.

What people talk about most

Quality

People report positive experiences with quality, highlighting the fantastic sound, clarity, and top-notch... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising fast shipping times... See more

Service

Customers had positive experiences with service, highlighting quick responses and full support throughout the... See more

User experience

Reviewers mention mixed feedback about user experience, with many praising the excellent sound quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A80 Pro Max copper edition is the 2nd A80 Pro Max I currently own. Copper effectively gives a cleaner and more textured sound, apart from being a limited edition unit. With time the looks of the cop... See more

Rated 5 out of 5 stars

After having a bad experience with a courier. I informed Hidizs who chased up the courier regarding my delayed, discoverd that my package had been lost. The courier told me to get in contact with Hidi... See more

Rated 5 out of 5 stars

Pricing is great, but it's the quality that stands out. Everything I've bought from these guys is excellent. I've not had to use their after sales service but would expect this to be top notch too.

Rated 5 out of 5 stars

A real game changer. I didn't realise the how much sound and quality I was missing out on, until I starting using Hidizs earphones and cables.


Company details

  1. Hi-fi shop

Written by the company

Hidizs specializes in developing affordable premium digital audio players(DAP), such as AP80, AP200 and AP60 Pro mini HiFi players. Hidizs possesses its own R&D capability over the whole audio reproduction chain, including key audio processing algorith...


Contact info

4.2

Great

TrustScore 4 out of 5

390 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(390)

61 reviews in the last 12 months

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Rated 1 out of 5 stars

After sales support is awful

After sales support is awful ! I bought an AP80 PRO MAX, which is supposed to support 2To SD-cards ; when I tried with a 1To card, the product was not able to build the songs library and repeatedly crashed ; I tried to contact the support, but they don't seem to feel concerned, no solution nor even an attempt to fix the bug ! In the end, I am able to use the product with smaller cards and less songs, which means that I cannot load all my songs, very disappointing !

December 12, 2025
Rated 5 out of 5 stars

Excellent

Excellent. Arranged for early delivery. Supportive and communicative during the whole process.

December 11, 2025
Rated 3 out of 5 stars

Excellent staff

Let's start with the fact that the staff is attentive and very nice. The delivery experience was not easy. The player itself [Pro X 80] is excellent in terms of sound, and the touch screen is excellent. There is a problem that transferring a song takes a while until it starts and a little bit from the beginning of the song is not heard. I am in conversation with the staff about this.

December 4, 2025
Rated 5 out of 5 stars

Great kit, at great prices.

Pricing is great, but it's the quality that stands out. Everything I've bought from these guys is excellent. I've not had to use their after sales service but would expect this to be top notch too.

November 3, 2025
Rated 4 out of 5 stars

Love 'em! With a very small caveat

I love the look, the sound and the price I got my in the ear headphones for.

The XO that they came with(it was a bundle) will sometimes lose connection to one of the ear pieces and I just have to move it a bit.

October 10, 2025
Rated 5 out of 5 stars

Premium sets in a no brainer price range

Starting off knowing it was a highly customisable iem sets, I took my time trying bright nozzle to warm ones and different tips and sources until I found the one setup which I fell for. Premium sound on budget? Hidizs truly did it. Even the peq's works so well although I don't use it (shout out to Ducbloke, he is been hyping this set as it deserves it).

• King of natural timbre for sure.
• Eartips included in the package are one of best.
• Wide range of customisations for everyone to find what they like.

Highly recommended set, one won't regret regardless of the edition they buy. All are excellent.

August 8, 2025

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