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HighonBikes Reviews 7,465

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TrustScore 5 out of 5

4.9

Bike Accessories Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery. Many people appreciate the wide range of products available, often finding items that are difficult to source elsewhere. The ordering process is frequently described as easy and straightforward, with products arriving quickly and well-packaged. However, some customers also noted issues with product quality, such as cleats that didn't meet expectations or a charger described as badly made. A few people experienced problems with specific products, like a mudguard that became permanently stuck due to stripped screws, leading to a desire for refunds or replacements.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the super fast and prompt... See more

Product

Consumers find products to be positive, often highlighting their high quality, competitive pricing, and... See more

Price

Customers consistently note positive experiences with price, often highlighting competitive and reasonable... See more

Service

Reviewers consistently express satisfaction with the service. Customers frequently highlight the exceptional... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process smooth, quick, and... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve used HoB for over ten years personally and commercially and they have always exceeded my expectations! They have helped me and friends, family and customers out of sticky situations with parts... See more

Rated 5 out of 5 stars

After being let down by another online retailer, i turned to High On Bikes which indicated item in stock. When ordering an extra 10% off black friday applied so i saved money. Fast delivery arriving o... See more

Rated 5 out of 5 stars

I bought a Dura Ace crank and chain ring set in HOB's sale. A month after purchasing it at an exceptionally good price, I realised that this component wasn't exactly what I needed and so I boxed it b... See more

Rated 5 out of 5 stars

Excellent service with prompt delivery. I bought a saddle which sadly wasn't right for me. I spent some time trying to get the fit right and spoke to the manufacturer. In the end I needed to retu... See more

Company details

  1. Bike Accessories Store

Information provided by various external sources

High on Bikes Cycle Parts and Accessories

Written by the company

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

HighonBikes - highly recommended

HighonBikes is an excellent shop: they stock a wide range of spare parts, including some that are very difficult to get elsewhere. Quality is impeccable, ordering easy, prices are very competitive, and shipping is fast. Highly recommended.

March 30, 2026
Rated 5 out of 5 stars

Perfect!

Perfect!! What more can you ask for?
The web site is very intuitive and you can find exactly what you want to purchase.
The pricing is much the same as the other retailers online, but the service is above the rest.
Everything I ordered arrived within 3 days, and the bike parts and tyres are now on our bikes. Thank you!

March 17, 2026
Rated 5 out of 5 stars

Fast

Smooth, quick and easy ordering. Super fast delivery. Returning customer for all of the above reasons. Thanks

March 17, 2026
Rated 5 out of 5 stars

Brilliant customer service

Bought a few bits online, posted quickly and arrived within a few day's. Needed to change an item but they did it no issues, only had to change something because I ordered the wrong size tyre.

March 10, 2026

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