Highworth Insurance Reviews 

664
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally polite, knowledgeable, and helpful when handling various insurance requests. Consumers truly appreciate the extremely quick response times and highly efficient processes that make arranging complex policies completely stress-free. However, some customers also noted that these insurance policies were not always the absolute cheapest option available in the market. Despite this detail, people generally felt that the superior coverage details and expert guidance easily justified the overall cost. Many individuals mentioned that receiving tailored advice and finding the right policy details mattered far more than saving a small amount of money.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently polite,... See more

Service

Reviewers mention positive feedback about service, highlighting outstanding support from start to finish.... See more

Price

Consumers find price to be positive and consistently report receiving competitive quotes and great deals... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were exceptionally... See more

Value for money

Clients share positive opinions on value for money, highlighting efficient service and very reasonable prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

William Gordon did a good job on recommending insurance for my late mum's house whilst we are trying to sell it. It was not the cheapest quote but met what I needed better than any other comparable q... See more

Rated 5 out of 5 stars

I have spoken to William Gordon today to provide Insurance for a Diamond Engagement Ring and I found his Service second to none. William was thoroughly Professional and made sure I was at complete ea... See more

Rated 5 out of 5 stars

What can I say, Bethany was absolutely amazing to deal with. Had a lot of patience when dealing with me, I am Welsh so no answer is ever straight forward. Tangents, antidotes and sarcasm ar... See more

Rated 5 out of 5 stars

My call to Highworth insurance was to add an additional watch to my existing policy. My contact was William Gordon and he proved to be very polite and knowledgeable. He explained to me the cost a... See more


Company details

  1. Insurance Broker

Written by the company

Formed in 2012 Highworth Insurance specialises in all aspects of non standard and high value home insurance, as well as individual policy cover for watches, jewellery, fine art and collections. Based in Dorset our team of Account Managers are handpicked to support us in delivering great industry knowledge and a high level of service. As experts in insurance our aim is to support our clients by providing a clear cut and easy approach, delivering the best cover, advice and support at all times.


Contact info

4.9

Excellent

TrustScore 5 out of 5

664 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(664)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sam Ashford extremely helpful

Sam Ashford was extremely professional, helpful and friendly whilst finding us landlord Insurance on an old, listed building, something that other brokers had failed to be able to achieve. And at a reasonable price. Highly recommended.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great fast service!

Great fast service!! Answered all my questions I had would definitely recommend for anyone wanting insurance for a watch !

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly advice

Helpful and friendly advice from Will and a competitive price. He was very patient and took the stress out of what seemed a complicated renewal process.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and excellent quote

Needed to renew insurance for my engagement ring after receiving an extortionate quote from my current insurer. I filled in the form and was called back next morning by William who was fantastic. Found me an excellent quote with much better terms. No pushiness at all and sent me docs to review with a callback arranged for the next day to allow me time to check through and decide. I'm really impressed and have scheduled a call for next year to review all of my insurance policies. Excellent service, thank you!

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Needed some insurance on a ring and…

Needed some insurance on a ring and William made the whole process super easy! Quick service and I had the coverage I needed straight away. Couldn’t have had a better experience.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Have dealt with this company for three years and have found them to be excellent. The price has increased slightly but in comparison to my past company they really are very good. Highly recommended.

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Home insurance

I needed some insurance on a property. Will was amazing . Explained everything
perfectly, answered any questionsI had. I never felt rushed or
under pressure. Great service thank you will

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Will was excellent help

Will was excellent help, quick and easy to deal with explaining all necesary information and sorting me out with insurance within a day from initial enquiry

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

William was professional and friendly and ensured everything was clear.
The process was simple and prices competitive.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with highworth insurance…

My experience with highworth insurance has been extremely professional, I have been dealing with William and he has made the whole process very easy, explaining everything in details and always calling and email back very efficiently.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

William is excellent at his job

William is excellent at his job. Kind and considerate and showed great empathy. He understands what the customer needs and will go the extra mile. If anyone is looking for insurance ask for William he knows his job.

May 2, 2025
Unprompted review

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