Hills Sound & Vision Reviews 2,224

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often finding products significantly cheaper than at other retailers, including major high street stores. Many consumers praise the fast and efficient delivery service, with numerous instances of next-day delivery, even for orders placed later in the day. The overall service, from ordering to aftercare, is consistently described as superb, with people appreciating the helpful and knowledgeable staff. However, some customers also noted issues with delivery, mentioning instances where items arrived later than expected or were handled carelessly, resulting in damaged packaging or products. A few other people also felt that communication regarding order and delivery updates could be improved.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and efficient delivery... See more

Price

People report positive experiences with price. Customers consistently praise the competitive pricing, often... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers highlight the excellent... See more

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the excellent... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the speed of delivery, with many... See more

Based on these reviews

Rated 5 out of 5 stars

I was looking for two things when buying a new smart TV - (1) price and (2) an opportunity to support a (relatively) smaller High Street business rather than a national chain. Hills won on both count... See more

Rated 5 out of 5 stars

First time using Hills and they were perfect. Ordered on the Monday and my delivery (an LG C5 oled tv) came the next day without issue. The TV is excellent and Hills were selling it £50 cheaper than... See more

Rated 5 out of 5 stars

Amazing service and price for a new Samsung OLED TV. I called Hills prior to placing my order, to double check the advertised price and didn’t hesitate to place my order after speaking with the Hills... See more

Rated 5 out of 5 stars

Ordered TV online. Received confirmation online and prompt response to my query by email as to when I might receive the item. Despite ordering just after midday, I was politely advised that I would be... See more

Rated 5 out of 5 stars

Excellent customer service from start to finish. They went the extra mile to make sure my tv was out for next day delivery, even though I placed the order at 4.30pm. Tv arrived safely as promised, wit... See more

Rated 5 out of 5 stars

Found item on internet ,bit worried suppliers long distance from home address .delivery absolutely on time very impressed with info from Hills electrical of Brighton would highly recommend and possibl... See more

Rated 5 out of 5 stars

Great is perhaps the wrong word. The purchase online was quick and efficient, carried out in a timely manner, as was the shipping by courier. Member of staff at Hills was very helpful when I made enq... See more

Rated 5 out of 5 stars

I have been a customer for many years of hills and on every occasion whether I’m purchasing white goods music system TV they are always 10 out of 10 with their knowledge service and pricing. It’s alwa... See more

Rated 5 out of 5 stars

I was in the market for a new SMART TV after the one we had broke down after 10yrs of service. Through "Which" review identified what we wanted. On-line Hills offered the most competitive price, almos... See more

Rated 5 out of 5 stars

Best price I’ve seen for 42” LG C4. Ordered Sunday night arrived on Tuesday morning with free delivery. Cannot fault anything, the ordering process, price, speed of delivery and quality of product wer... See more

Rated 5 out of 5 stars

I purchased my new LG Oled TV on Hills Sound & Vision website, within minutes of making payment I received a phone call thanking me for my purchase and would it be ok for me to receive the TV the ne... See more

Rated 5 out of 5 stars

I bought a Blomberg dishwasher from Hills. They were very competitive on price and the best when delivery / recycling of old appliance was included. Fast delivery and set up. But best of all, was the... See more

Rated 5 out of 5 stars

I bought a Dyson air purifier from Hills. As it was considerably cheaper than other websites I emailed to check that it wasn’t refurbished etc. They replied the next morning to confirm it was brand n... See more

Rated 5 out of 5 stars

Good customer service. Cheapest price anywhere after monitoring tv for a couple of months. Very happy with TV. Only concern was TV was advertised with 5 year warranty. Tv was registered immediately bu... See more

Rated 5 out of 5 stars

Bought a 42 inch oled Samsung TV from their online store for £669, everywhere else, including Samsung website were offering it for £999. 1-3 day delivery but asked if they could deliver on day 2 as it... See more

Rated 5 out of 5 stars

Would definitely buy again from Hills, very quick delivery and customer service is excellent! I almost made a big mistake choosing to buy from Curry's,I am relieved that I didn't. Hills are very pro... See more

Rated 5 out of 5 stars

Great TV at great price. Very quick despatch and delivery. Item seemed to be carefully handled by courier Fed-Ex even in the excessive rain and wind. Communication from Hills was excellent. I was... See more

Rated 5 out of 5 stars

I was wary about buying a new TV from a small company I had never heard of, but as it was significantly cheaper than other suppliers I placed my order. It arrived quickly and in good condition. I will... See more

Rated 5 out of 5 stars

Couldn't believe the price but it was genuine and beat Currys by almost £300! The online process was straightforward, free delivery , and came on the exact day as stated, follow up and aftercare wa... See more

Rated 3 out of 5 stars

Great prices , swift delivery. That’s the positives . On the flip side the delivery guys need to take much more care during delivery.they actually dropped my new TV plus the box was battered . And sto... See more

Rated 4 out of 5 stars

Great price to market, thank you. Just one point, confirmation of the order & the delivery in terms of updates could be much better. When you are spending hundreds of ££, confidence all is well is ve... See more

Rated 4 out of 5 stars

Delivery fast and excellent, reasonable price . Slow with help on getting the TV registered for its warranty. The tv itself is superb.

Rated 5 out of 5 stars

Exceptional customer service. Over the last 23 years I have bought 3 dishwashers, four tvs, two fridge freezers and yesterday one cooking hood which was delivered and installed All their staff are e... See more

Rated 5 out of 5 stars

I ordered my LG TV and received it within 24 hours which I didn't expect. When asking any queries about delivery and warranty, my emails were answered very promptly. Great all round service. Would... See more

Rated 5 out of 5 stars

Bought an LG oled 55c tv from hills.their price was exceptional compared to Currys(sale price) about £200 cheaper. I had a few questions which I sent through email and these were answered promptly... See more

Rated 5 out of 5 stars

I found an ex display Loewe TV for sale online at Hills Radio and subsequently purchased it. I have to say Nathan from the first point of contact regarding the product, to purchasing it and helping... See more

Rated 5 out of 5 stars

Order Samsung TV , courier delivered to wrong address for some weird reason. Hills sound and vision were first class in sorting this out for me . Great customer service

Rated 5 out of 5 stars

Found a great price online for my new tv, which my local Curry’s wouldn’t match. I ordered from them at lunchtime, it was delivered the next morning at 9.15am. Outstanding service from a very highly... See more

Rated 5 out of 5 stars

Great price and amazingly fast delivery. I quickly received confirmation of the delivery date and a delivery slot was provided by the courier the day before. The courier was on time, looked after the... See more

Rated 5 out of 5 stars

Great company, it took a quick 2 minute phone call to price match, and although the first TV delivered was damaged, a quick call again and a new one was delivered 2 days later and the faulty one retu... See more

Rated 5 out of 5 stars

I ordered a Samsung oled TV from Hills on the Monday, which was delivered next day free of charge. The price was cheapest I could find by some margin, £200 less than John Lewis and £100 less than AO... See more

Rated 5 out of 5 stars

Having trawled the Internet looking for a deal for a good tv black Friday deal I found that Hills had the best deal available. I purchased the tv on the afternoon of black Friday and was happy with... See more

Rated 5 out of 5 stars

Excellent company to buy from. Purchased a Samsung OLED TV at a great price and it arrived the next day. Contacting Hills when I was having an issue registering the warranty and they responded with a... See more

Rated 5 out of 5 stars

I'm so glad I discovered Hills Sound & Vision. Being based in London, I hadn’t come across them before, but they happened to stock the exact TV I was looking for—and I was able to purchase it with... See more

Rated 5 out of 5 stars

I was looking to buy an LG C5 OLED TV and Hill's offered the best price in the UK with free delivery. The order process was perfect and Hill's kept me informed of progress every step of the way. I ord... See more

Rated 5 out of 5 stars

Visited store on line and found the tv I wanted, paid for it. Received delivery information. TV delivered on time and very quickly. All completed very easily with excellent service.

Rated 5 out of 5 stars

Great price and free next day delivery. A great OLED TV from a reputable and reliable company. TV arrived safe and sound with great communication from Hills at every step. Can't ask for more.

Rated 5 out of 5 stars

Excellent service from the guys at Hills. Nice to be able to call the number and speak to someone that knows what’s going on. Very fast delivery, and the best price in the UK for my recent purchase... See more

Rated 5 out of 5 stars

I needed to contact the Web Sales team with a couple of queries prior to placing my order online. It was very reassuring to be able to speak to a human as opposed to an AI chatbot. The young man I spo... See more

Rated 5 out of 5 stars

I was initially worried the deal was too good to be true, but Hills exceeded all expectations. The delivery was incredibly speedy, and I was kept well-informed throughout the entire process. The price... See more

Rated 5 out of 5 stars

Absolutely faultless! They rang to say the bracket I ordered was unavailable but they sent an upgraded bracket. The prices of my purchases were excellent and it all came via different couriers the ne... See more

Rated 5 out of 5 stars

Very impressed with the service, quick and easy to order, also delighted with the price, saved £300.00 against buying from an unnamed national store, also delivered on time by a very helpful delivery... See more

Rated 5 out of 5 stars

My tv failed to work over Xmas so decided to bite the bullet, I shopped local to my area and couldn't find what I wanted and when I did I did a price comparison online and hills came £200 cheaper. Ca... See more

Rated 5 out of 5 stars

Saved over £100 on a Samsung TV vs other retailers. Ordered on line very easily and was delivered within 2 days with good communication. I would highly recommend

Rated 5 out of 5 stars

Ordered a Samsung TV which was the cheapest in the UK so great value for money. Delivering said 1-3 days but was over a bank holiday but still came in 2 days. Great experience

Rated 1 out of 5 stars

Your advert says CD on unit. I rang you and you told me it had no CD and I needed to buy a CD but three wasn’t an input for it. The unit was taken for recycling and I purchased a Roxel Pulse brill... See more

Company replied

Rated 5 out of 5 stars

Absolute brilliant service from ordering to delivery & fitting. Very competitive pricing too. We needed to replace a tv & an integrated tumble dryer. The dryer was deemed (by other retailers) as probl... See more

Rated 5 out of 5 stars

I had not heard of Hills Sound & Vision but their prices were keen. Delivery was spot on. I'll be checking them out first next time I make a major electrical purchase!

Rated 5 out of 5 stars

Very impressed with fast delivery specially price my item was £170 cheaper here than anywhere else I will buy again soon

Rated 5 out of 5 stars

From sale to delivery everything went smoothly. Kept updated throughout. No complaints and wouldnt hesitate on my next purchase.

Rated 5 out of 5 stars

Easy to order and delivery came by very good carrier with a few days. The microwave was just what wanted and matches my other kitchen appliances. All good thank you.


Company details

  1. TV store
  2. Appliance Store
  3. Electronics Store
  4. Hi-fi shop

Written by the company

Welcome to Hills sound & vision (Hills Radio Ltd), the South's premier stockist of home electronic equipment and leader on Low price with high quality service. We are based in Portslade near Brighton and Hove, Sussex and will be more than happy to help. Offering discount prices on Sony, Pioneer, Philips, Panasonic, Bosch, Hotpoint, and all major brands of Lcd & Plasma tv, Dvd, Bluray, Home Media and kitchen appliances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I have been a customer for many years…

I have been a customer for many years of hills and on every occasion whether I’m purchasing white goods music system TV they are always 10 out of 10 with their knowledge service and pricing. It’s always a lovely experience to deal with anyone of their incredible crew old and New.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a tv it was delivered next…

Ordered a tv it was delivered next working day, great service not used it yet purchased it early to qualify for a cashback offer, i now have to wait about 4 weeks before i can have it installed and tested.

March 11, 2026
Rated 5 out of 5 stars

Cannot fault Hills Sound & Vision

Cannot fault Hills Sound & Vision with the experience I had buying my LG C5 65inch Evo AI TV from them. The price was extremely low compared to others so snapped up the deal on a Saturday and TV was delivered by Tuesday! Fantastic TV and service, thank you! Will use again for sure.

March 9, 2026
Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish. They went the extra mile to make sure my tv was out for next day delivery, even though I placed the order at 4.30pm. Tv arrived safely as promised, with no quality issues. Very happy with this company and would recommend to family and friends.

February 4, 2026
Rated 5 out of 5 stars

Would definitely buy again from Hills

Would definitely buy again from Hills, very quick delivery and customer service is excellent!
I almost made a big mistake choosing to buy from Curry's,I am relieved that I didn't.
Hills are very professional and courteous and I would very highly recommend them to anyone!

February 2, 2026
Rated 5 out of 5 stars

Excellent company to buy from

Excellent company to buy from. Purchased a Samsung OLED TV at a great price and it arrived the next day. Contacting Hills when I was having an issue registering the warranty and they responded with a solution within minutes.

February 17, 2026
Rated 5 out of 5 stars

Competitively priced

Competitively priced TV and with a warranty. Very efficient delivery. Order arrived the next day and the delivery driver carried everything into the house to the installation point.
Would recommend.

January 15, 2026

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