HiQ Tyres & Autocare - Aberdeen Reviews 

17
TrustScore 4.5 out of 5

4.4

Hareness Road, AB12 3LE Aberdeen, Altens Industrial Estate, GB


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Rated 5 out of 5 stars

Used the aberdeen centre today for a tyre change, the guys are absolutely awesome, amazing friendly service, great banter and the formula 1 team seems to have lost a few tyre fitters. Will be using... See more

Company replied

Rated 5 out of 5 stars

I turned up at the time required was sorted out quickly and efficiently. The one problem that we did have was my own fault i ordered the wrong tyre for the car but they sorted it out without any drama... See more

Company replied

Rated 5 out of 5 stars

Stephen stopped late at night when spotted us in a bus stop with a good Samaritan changing our tyre. He ensured everything was finished off securely. Both Vince and Stephen saved us a even longer wait... See more

Company replied

Rated 5 out of 5 stars

So pleased with the team…. and they are a team…. welcome is excellent, waiting room good, excellent at keeping customers informed. I have been twice in the last month…. which reflects my driving not... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Aberdeen

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Hareness Road, AB12 3LE, Aberdeen, Altens Industrial Estate, United Kingdom

  • 01224 871518

4.4

Excellent

TrustScore 4.5 out of 5

17 reviews

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4-star
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2-star
1-star

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4.4

All reviews

(17)

2,432 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

I turned up at the time required was sorted out quickly and efficiently. The one problem that we did have was my own fault i ordered the wrong tyre for the car but they sorted it out without any dramas and i was back on the road in no time at all.

June 24, 2026
Unprompted review
HiQ Tyres & Autocare - Aberdeen logo

Reply from HiQ Tyres & Autocare - Aberdeen

Hi there, we're so pleased to hear that we could sort out your tyre issue quickly and efficiently. It's great to know we got you back on the road in no time!

Rated 5 out of 5 stars

Emergency Assistance

Stephen stopped late at night when spotted us in a bus stop with a good Samaritan changing our tyre. He ensured everything was finished off securely. Both Vince and Stephen saved us a even longer wait in bitterly cold weather and a huge chunk of change. Soo very grateful. Not all hero's wear capes. 🫶🏻

November 23, 2025
Unprompted review
HiQ Tyres & Autocare - Aberdeen logo

Reply from HiQ Tyres & Autocare - Aberdeen

Thank you for taking the time to leave us this excellent review. We are always glad to be able to help, and get you back out on the road safely.

Rated 5 out of 5 stars

Highly highly recommend

Used the aberdeen centre today for a tyre change, the guys are absolutely awesome, amazing friendly service, great banter and the formula 1 team seems to have lost a few tyre fitters. Will be using in future and mad mad recommend aberdeen HiQ service station.

Seriously high recommendation for anyone up north to go here
If I could give higher stars I would.

September 11, 2025
Unprompted review
HiQ Tyres & Autocare - Aberdeen logo

Reply from HiQ Tyres & Autocare - Aberdeen

Hi Debbie, thank you for recommending us! It's great to know our team provided amazing and friendly service.

Rated 5 out of 5 stars

Would 100% recommend

Would 100% recommend
Great service fast and efficient and reasonably priced.
Many thanks to Steve the mobile fitter and all who helped me out of a very awkward situation 😳

August 19, 2025
Unprompted review
HiQ Tyres & Autocare - Aberdeen logo

Reply from HiQ Tyres & Autocare - Aberdeen

We really appreciate you leaving us this great review and recommendation. We were glad to be able to help!

Rated 5 out of 5 stars

HiQ Care

So pleased with the team…. and they are a team…. welcome is excellent, waiting room good, excellent at keeping customers informed.
I have been twice in the last month…. which reflects my driving not HiQ.
Thanks everyone!

April 10, 2025
Unprompted review
HiQ Tyres & Autocare - Aberdeen logo

Reply from HiQ Tyres & Autocare - Aberdeen

Hi Stephen,

Thank you for taking the time to leave our team such a fantastic review! We're always here to help, and it’s our pleasure to assist you—no matter how often you visit!

Kind Regards,
HiQ Team

Rated 1 out of 5 stars

Hi q creeps

£54 to change 2 tyres off the rims! Absolute rip off! Wouldnt trust this company with my details either considering they changed their company name due to the fact members of staff access customers personal information and turn up at the door unexpectedly! AVOID

February 6, 2025
Unprompted review
HiQ Tyres & Autocare - Aberdeen logo

Reply from HiQ Tyres & Autocare - Aberdeen

Hi there Mr Mack,

Please be advised this matter is under investigation above our customer service team. Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your experience.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

HiQ Tyres and Autocare Centre Aberdeen

On Monday The 28th Of August I recently had the privilege of experiencing a truly exceptional customer service encounter at the HiQ Tyres and Autocare centre located at 9 Hareness Road, Altens Industrial Estate, Aberdeen. My encounter with Michael, the HiQ Tyre and Autocare Representative, left me utterly astounded and thoroughly satisfied.

I found myself in a predicament, as I was grappling with two stubborn locking nuts on my Audi A4 wheels. The frustration was real, especially considering that these nuts had been tightened with an air impact wrench by a previous tyre service company. Despite my best efforts with a socket and wheel spanner, the specially designed Audi Socket consistently slipped off, making it seemingly impossible for me to remove the nuts. This conundrum further prevented me from replacing my brake discs and brake pads.

Enter Michael, the HiQ representative, who promptly and adeptly came to the rescue. With a deft touch and an impressive level of expertise, Michael managed to remove the problematic locking nuts within a mere 5 minutes. His efficiency and finesse were nothing short of remarkable. Not only did he solve the issue at hand with unparalleled swiftness, but he also exhibited a level of professionalism and skill that truly elevated the entire experience.

Michael's ability to handle a challenging situation with such grace and competence left an indelible mark on me. It was evident that he not only possessed an in-depth understanding of his craft but also had a genuine desire to assist customers in their time of need. His friendly demeanor and approachability added a layer of comfort to the overall experience, making it clear that customer satisfaction was of paramount importance.

This instance reaffirmed my faith in exceptional customer service. The HiQ Tyres and Autocare centre, under the stewardship of professionals like Michael, undoubtedly stands as a benchmark for excellence. Their commitment to swift and superior service, combined with a customer-centric approach, sets them apart in the industry.

As I reflect on this outstanding encounter, it's abundantly clear that HiQ Tyres and Autocare has secured a lifelong patron in me. For all my automotive needs, I need look no further, as their team has proven their prowess beyond measure. In an era where true customer service can often feel like a rarity, HiQ Tyres and Autocare shines as a beacon of what's possible when dedication and expertise converge.

In summation, I extend my heartfelt gratitude to Michael, the HiQ Tyre and Autocare Rep, and the entire team for delivering a service experience that was not only prompt and efficient but also remarkably satisfying. They have undoubtedly won my loyalty, and I eagerly anticipate entrusting my automotive needs to their capable hands in the future. Kudos to HiQ Tyres and Autocare for setting an impeccable standard in customer service.
Mr G M Clark.

August 28, 2023
Unprompted review
HiQ Tyres & Autocare - Aberdeen logo

Reply from HiQ Tyres & Autocare - Aberdeen

Hi Gordon,
We really appreciate you taking the time to leave us such a brilliant review. Our team will always be extremely glad to help.
Kind regards and best wishes, HiQ Team

Rated 5 out of 5 stars

Outstanding service

Absolutely excellent service from start to finish. I will most definitely recommended HiQ to all friends and family in future.

I called HiQ Aberdeen and 9am to request a mobile tyre service and by 10.15 the mobile truck had arrived.

Grant Hendo came out to assist by fitting a new tyre after me getting a unrepairable flat. He honestly went above and beyond with his service. Grant was so knowledgeable and enthusiastic, he talked me through everything that he was doing, which I enjoyed learning about and he also gave me advise for future care, better tyre brands for my car etc.

Upon checking the balance on my wheel Grant spotted that the wheel had a slight buckle so he even swapped the rear tyre to the front and vice versa. He checked the pressure on all my other tyres too to make sure they were correct and he even showed me how to update my tyre calibration on my vehicle.

Grant is such a helpful guy and he made a rubbish event into an enjoyable experience. I offered to pay for his extra services but he refused and was more than happy just to ensure he had fulfilled a commitment to deliver customer satisfaction. He sure did.

August 19, 2023
Unprompted review
HiQ Tyres & Autocare - Aberdeen logo

Reply from HiQ Tyres & Autocare - Aberdeen

Hi Michelle,
We really appreciate you taking the time to leave us such a kind review. Our team will always be happy to help.
Kind regards, HiQ Team

Rated 1 out of 5 stars

Lack of professionalism

For tyres are ok, apart of that better for you to go somewhere else. Specially for MOT and mostly if you own a diesel car.

November 14, 2022
Unprompted review
HiQ Tyres & Autocare - Aberdeen logo

Reply from HiQ Tyres & Autocare - Aberdeen

Hi there,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Rated 5 out of 5 stars

HiQ Aberdeen outstanding

Had a flat and within ten minutes of calling HiQ Aberdeen a mobile unit had arrived to change my wheel outstanding service. Thoroughly recommended

October 5, 2022
Unprompted review
HiQ Tyres & Autocare - Aberdeen logo

Reply from HiQ Tyres & Autocare - Aberdeen

Thank you Peter, always ready to help!

Rated 5 out of 5 stars

Excellent service from the staff at…

Excellent service from the staff at TYRESERVICES again I would never go anywhere else to get my car fixed or to buy new tyres 1st Class Company

April 19, 2022
Unprompted review
HiQ Tyres & Autocare - Aberdeen logo

Reply from HiQ Tyres & Autocare - Aberdeen

Thank you for taking the time to leave us a fab review Alan!

Rated 5 out of 5 stars

Great service

Had my car in for MOT. Great garage, friendly staff and good service. Can’t ask for more.

March 9, 2022
HiQ Tyres & Autocare - Aberdeen logo

Reply from HiQ Tyres & Autocare - Aberdeen

Thank you for your excellent review Kraig! :)

Rated 4 out of 5 stars

Had a wonderful reception from every…

Had a wonderful reception from every member of the team

January 29, 2022
HiQ Tyres & Autocare - Aberdeen logo

Reply from HiQ Tyres & Autocare - Aberdeen

Hi Jonathan,
Thank you for taking the time to leave us a kind review. We noticed you left us 4 stars this time. Is there anything we could have done better? Please feel free to let us know by emailing hiqcustomerservice@gmail.com
Kind regards, HiQ Team

Rated 5 out of 5 stars

A very satisfied customer

Got my car serviced and MOTed here recently. Great service from friendly staff and all at a great price. Car needed nothing done for its MOT too which was a bonus!

September 22, 2021
HiQ Tyres & Autocare - Aberdeen logo

Reply from HiQ Tyres & Autocare - Aberdeen

Hi Lynn,
Thank you for taking the time to leave us a great review! We really appreciate it.
Kind regards, HiQ Team

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