HiQ Tyres & Autocare - Banbury Reviews 

141
TrustScore 5 out of 5

4.8

Gatteridge Street, 4 Swan Industrial Estate, OX16 5DH Banbury, England, GB


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Rated 5 out of 5 stars

I couldn't be more thankful! Came-in for an MOT, and was greeted by Dom & Gabriel in Reception. After my BMW failed its MOT, I received a phone call from Dom with a quote for the repairs needed to pas... See more

Company replied

Rated 5 out of 5 stars

The staff were unfailingly kind, helpful and polite when The AA took my car into their garage. The job of replacing my clutch was carried out efficiently and as swiftly as was possible, keeping me inf... See more

Company replied

Rated 5 out of 5 stars

After breaking down on the road, HiQ took my car in straight away and found my wheel bearing had a bolt missing and two loose, which was previously done at another garage a month ago. They called the... See more

Company replied

Rated 5 out of 5 stars

Just picked up my vehicle from Becky, Sam and the team and a big thumbs up to you guys. After being messed around by a well known national chain these guys were super accommodating in getting my... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Banbury

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Gatteridge Street, 4 Swan Industrial Estate, OX16 5DH, Banbury, England, United Kingdom

  • 01234567890

4.8

Excellent

TrustScore 5 out of 5

141 reviews

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4.8

All reviews

(141)

2,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely terrific!

I couldn't be more thankful! Came-in for an MOT, and was greeted by Dom & Gabriel in Reception. After my BMW failed its MOT, I received a phone call from Dom with a quote for the repairs needed to pass. The quote from HiQ was the best one out of all I received. When I phoned them back, they promised that the car will be ready in a couple of hours (which surprised me, as other garages needed me to leave it with them for a day or 2!!!). I was let known that my car is ready and has passed its MOT the same day ! These guys know what they're doing, will be coming back with all of our family's cars. Thank you Dom, Gabriel & the Team!

August 17, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi Paul, thank you for taking the time to leave us this excellent review. Customer service is important to us and we are always glad to be able to help. We look forward to seeing you again soon.

Rated 1 out of 5 stars

Really bad service at HiQ Banbury

Really bad service at HiQ Banbury. They failed to complete the booked work, staff at the garage lost my locking wheel but claimed they “couldn’t find” my locking wheel key — which I had personally checked and placed in the boot before I left home, as a result they left me with the cost and hassle of replacing it.

I raised a formal complaint and was told it would be investigated and someone would contact me. No one ever bothered, after 3 months no update, no apology, no accountability.

Completely unreliable and careless. I do not recommend using HiQ to anyone!

April 2, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi Andre,
Customer service is extremely important to us here at HiQ.
Please email our Customer Service Team:
customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team.

Rated 5 out of 5 stars

The staff were unfailingly kind

The staff were unfailingly kind, helpful and polite when The AA took my car into their garage. The job of replacing my clutch was carried out efficiently and as swiftly as was possible, keeping me informed at all stages. I can understand why this garage is an AA approved one and would recommend it to my friends. THANK YOU, Dom, and everyone FOR YOUR CARE AND PROFESSIONAL CONCERN!

June 23, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

We appreciate you sharing your positive experience Ian. We're happy to hear our team was kind, helpful, and polite, and that your clutch replacement was efficient. We're glad you would recommend us.

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, great communication, and competitive pricing. Will return in future.

June 23, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi Robert, thank you for leaving a great review regarding our team's communication and customer service!

Rated 5 out of 5 stars

3 tyres and wheel alignment all done in…

3 tyres and wheel alignment all done in good time. And all everything's done right. Can't ask for more. Would use again.

May 26, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi Dean, thank you for leaving a review and we hope to see you again!

Rated 5 out of 5 stars

Great service as usual from HiQ Banbury

Just had my car serviced and aircon gas added at HiQ in Banbury and asked them to look at my passenger side sun visor. This took Alex the technician minutes to fix, when I had been struggling for weeks. I suppose that’s why we use experts. All in all a very painless experience with great coffee on offer while you wait. I can highly recommend this team at Banbury.

Clive Keeble

June 4, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Thank you for recommending us Clive. We are so pleased to hear you had such a positive experience with us, especially with the quick fix for your sun visor.

Rated 5 out of 5 stars

Steven was very helpful in doing my car…

Steven was very helpful in doing my car MOT . He was proffesional and well versed with his job . I am glad I found someone reliable.
Thanks

June 1, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

We are so glad to hear we provided professional and reliable service for your MOT Priya!

Rated 5 out of 5 stars

After breaking down on the road

After breaking down on the road, HiQ took my car in straight away and found my wheel bearing had a bolt missing and two loose, which was previously done at another garage a month ago. They called the previous garage and managed to get the previous garage to rectify and replace all the parts that had been damaged due to poor labour. They got me to come back to check if it was all done properly. Have deffinatly found a garage I will alway use now. Great help from Dom and Ben.

May 29, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

We appreciate you sharing your positive experience with us Oliver. We are glad we could assist you promptly after your breakdown and resolve the issue with your wheel bearing. It's great to hear we could facilitate a resolution with the previous garage and ensure your car was properly repaired. We look forward to seeing you again.

Rated 5 out of 5 stars

Banbury Branch…

Went to the Banbury branch they fitted me in really quickly, unfortunately some work needed to get through MOT but they worked hard to get parts (not easy) and get the car to me on the promised date all quotes stuck to. Really friendly and helpful staff especially Dom and Ben.

May 28, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

We're so pleased to hear about your positive experience with our team. Sarah It's great to know we could quickly fit you in and deliver your car on time, despite the challenges.

Rated 5 out of 5 stars

Great service

I had my car MOT and major service at HiQ Banbury. The team there were great at communicating what was needed and providing multiple quotes for work that needed doing. Dom was also very personable and friendly when I was dropping off and collecting the car

May 27, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Thank you for leaving a review Rebecca! We are so pleased to hear you had such a positive experience with our team and appreciated our clear communication.

Rated 5 out of 5 stars

Best service

Been to HIQ to get my air on re gassed and honestly there was not one fault with there service, it started by calling them to arrange a time, they booked me in as soon as I finished work, very friendly on the phone. I got there and as promised my car was in at the time slot confirmed, in the meantime I was greeted by dom and taken to there waiting room with air con to wait while my car was in, he also made me a coffee to wait with, not just any coffee (real coffee). Their price was very reasonable and beat 4 other quotes I got. Very impressed with the overall service and would definitely recommend you to use this garage.

May 26, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi there, we're so glad to hear you had such a positive experience with our service, from booking to enjoying a coffee while you waited. Thank you for recommending us!

Rated 5 out of 5 stars

Great service today on re-gassing my…

Great service today on re-gassing my air conditioning all done within an hour -brilliant dedication from Dom & staff use this garage for servicing, MOT & tyres would highly recommend them 😀👍

May 26, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

We're so glad to hear you had a great experience with your air conditioning service Phil. We appreciate your kind words and recommendation!

Rated 5 out of 5 stars

Great service from my local HiQ here in…

Great service from my local HiQ here in Banbury as always.
Dom is a very good manager, quick and efficient with my car problems.
Battery change at home today by Ben who was super friendly and courteous.
Job completed and 10/10

May 26, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Thank you for leaving a great review Steve! We're happy to hear our team provided great service, and that your battery change was completed efficiently and courteously.

Rated 5 out of 5 stars

Swift fuss free puncture repair

It was late in the day, HiQ managed to accommodate my emergency puncture repair.
Helpful, friendly staff.
I was offered tea and could watch whilst they carried out the repair. I will return when I need Tyres or tracking.

May 18, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

We are so pleased we could help with your emergency repair James! We appreciate your kind words about our helpful staff and look forward to assisting you again.

Rated 5 out of 5 stars

Satisfied customer

Unfortunately told by AA Smart to turn up before 9am when HIQ had me booked in for 3.30. However after this misunderstanding all went to plan. I returned at 3.15 and the service was excellent, most efficient. The car was ready after MoT and full service by 5.30 as promised. Dom, on accepting delivery and talking me through results of MoT and service was most helpful.

May 5, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi John, we're glad to hear that despite the initial misunderstanding, your service experience was excellent and efficient. We appreciate you highlighting the helpfulness of our team.

Rated 5 out of 5 stars

Went to hiq in banbury today for new…

Went to hiq in banbury today for new tyres and pre MOT check brilliant service and kept me up to date on all work undertaken very friendly and helpful a big shout out to dom steven and Gabriel very highly recommended 👍 😀 👌 😉 😎 😊 👍

May 8, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi Jamie, we appreciate you highlighting our team's friendly and helpful service for your new tyres and pre-MOT check. We're glad you were kept informed and highly recommend us!

Rated 5 out of 5 stars

Banbury Mot

Served by Dom in Banbury who was very clear and helpful

April 9, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Thank you for leaving us this great review Guy.

Rated 5 out of 5 stars

A great garage

I never leave reviews but I am so impressed with this garage I had to! Car was booked on for full service and MOT. Didn’t have room for MOT on the day of the service so I opted to have that done the following day. Dropped off at 9.30 for service and had a call an hour later to mention a repair was needed, they were able to do this the same day and the price was really reasonable. All fixed, serviced, repaired and MOT’d by 11am on the second day. Really happy with the customer service and communication and impressed with the costs also! Car feels great. Highly recommend

March 24, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

We appreciate you taking the time to leave a review Nikki! We're happy to hear that you were impressed with our quick service, reasonable prices, and clear communication. It's great to know your car feels great, and we value your recommendation.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, Dom from the Banbury centre was great to deal with.

March 13, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi there, thank you for leaving positive feedback regarding your experience!

Rated 5 out of 5 stars

Outstanding service and efficiency

I had a tyre check up and a full vehicle diagnostic done in HiQ Banbury today, the service was outstanding. I was served by Gabriel and Steve and everyone has been extremely helpful and friendly. The work was completed very quickly and they made the whole process simple and stress-free. Highly recommended for their great attitude and efficiency.

March 6, 2026
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi there, we appreciate you sharing your positive experience. We're happy to hear that you found our team helpful and efficient, and that the service was outstanding and stress-free. We hope to see you again!

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