From the first conversation very knowledgeable and honest about the tires that were required. And great service at a reasonable cost. Within an hour of dropping the car off we received a call saying t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Arrived to be greeted cheerfully, my booking was known. Was immediately asked to drive into a bay & then invited to wait in the waiting room. Technicians got straight on, replaced two tyres & then I p... See more
Company replied
The two front tyres I ordered online were ready and waiting for me on the pre-arranged day. The gentleman fitting the tyres was very polite, friendly, helpful and professional, and had them fitted wit... See more
Company replied
Ordered my tyres online, Tyres was fitted within 24 hours and only took them 20 mins to fit from me arriving. Also £50+ cheaper than any other online platform and had the specific tyre I desired to ma... See more
Company replied
Company details
About HiQ Tyres & Autocare - Barwell
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
22 Mill Street, LE9 8DX, Barwell, Leicestershire, United Kingdom
- 01455 848111
4.7
Excellent
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from HiQ Tyres & Autocare - Barwell
Thank you for leaving our team this lovely review.
Reply from HiQ Tyres & Autocare - Barwell
Hi there,
Thank you for your review. Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service. We notice you only left us 4* this time, is there something we could've done better?
Please email us at customerservice@hiqtyresandautocare.co.uk to let us know.
Kind regards,
The HiQ Team
Arrived 10 minutes early and the fitter…
Arrived 10 minutes early and the fitter started immediately. Both front tyres replaced in 15 minutes, super service. Best prices from all the garages I looked up in the Leicester/ Hinckley area.
July 31, 2024
Reply from HiQ Tyres & Autocare - Barwell
Hey there, Colin! Thank you for leaving us such a lovely review. We were glad to help!
Dangerous place
Dangerous place, vulgar, pathological employees. A friend, or the mother of these people, damaged my car and then fled the scene of the accident, driving around Hinckley, trying to lose me, then she hid like a rat in that place, and then the rude employees ran out, claiming that nothing had happened. Everything is reported to the police.
Who employs such simple people?
July 22, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Barwell
Hi there,
Thank you for your review. I understand a member of our customer service team is working with you to address this matter.
Please contact us at customerservice@hiqtyresandautocare.co.uk with any additional information.
Kind regards,
HiQ Team.
Good work The work was carried quickly and…
The work was carried quickly and reasonably efficiently.
My only issue was my new tyres were all at the wrong pressure when I tested them otherwise I would have given 5 stars.
July 16, 2024
Reply from HiQ Tyres & Autocare - Barwell
Thank you for taking the time to leave us a kind review. We also really appreciate the feedback you have provided. It is being passed back to the centre.
Kind regards,
The HiQ team
Reply from HiQ Tyres & Autocare - Barwell
Thank you for your review Andy!
Excellent fast friendly service 🤩
July 1, 2024
Reply from HiQ Tyres & Autocare - Barwell
Thank you for leaving us such a great review Rebecca!
Very helpful person.only took 20…
Very helpful person.only took 20 minutes to fit 2 tyres.
May 22, 2024
Reply from HiQ Tyres & Autocare - Barwell
Thank you for your kind review Robert!
HiQ tyre fitting experience
It’s the first time I’ve bought tyres from HiQ. I used their website and had them fitted at my local HiQ centre. From buying the tyres online to having them fitted I was impressed with the service I received. Once the tyres arrived at the centre I was informed by text and advised to ring and arrange a time to have them fitted. I received the text around 8am and the tyres were fitted by 10am. The tyre fitter was very efficient and friendly, the price I paid was very competitive. I have given 5 stars for the service I received and would certainly recommend this centre.
May 13, 2024
Reply from HiQ Tyres & Autocare - Barwell
Hi George,
Thank you for taking the time to write our team such a lovely review. Your kind words mean a great deal to us :)
Best wishes,
Team Barwell
The fitter was helpful and did the job…
The fitter was helpful and did the job in the time specified
May 10, 2024
Reply from HiQ Tyres & Autocare - Barwell
Paul, thank you for writing us a great review :)
Reply from HiQ Tyres & Autocare - Barwell
Thank you for your review Marie!
Can't believe only one member of staff…
Can't believe only one member of staff but Chris was super efficient and got me up and running with two new ymtyres in just 15 mins so excellent service
April 13, 2024
Reply from HiQ Tyres & Autocare - Barwell
Thank you for your excellent review Alan! We will always be delighted to help :)
Arrived at pre-arranged time and work…
Arrived at pre-arranged time and work was started immediately. Told it would take an hour, but was done in 35 minutes.
April 4, 2024
Reply from HiQ Tyres & Autocare - Barwell
Gordon, thank you for your fab review. We'll always be glad to help :)
What a great service
The visits recently were for punctures! Each time Chris, I think his name is, was able to repair immediately and sort it out. So grateful as we transport our grandson. He explained why in some cases repairs are not advised. So the customer service is excellent. I drove in on Saturday as my tpms was flashing and noticed a nail, yet again, in the front tyre. These were advisory on my mot a few months ago so he devised me to get two new tyres and not drive if I could avoid due to the condition. I asked him to order tyres and today rue called me to say they were in. I drove over and he replaced them straight away. Top service and a real hard working man. He has a great sense of humour and we had a good banter, a professional tyre man who I cannot thank enough for the work! Without decent tyres keeping you on the road you have nothing. It’s life saving!
March 11, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Barwell
Hi Alison,
Thank you for taking the time to leave us such a great review. We are always proud to offer a 5* service and prioritise our customers' safety. We'll be delighted to help with anything your vehicle may require in the future.
Kind regards, HiQ Team
Highly recommended
Have used Chris and Barry for a long time now, and always get top quality of service.
February 16, 2024
Reply from HiQ Tyres & Autocare - Barwell
We really appreciate your kind review!
Reply from HiQ Tyres & Autocare - Barwell
Thank you for your review!
Excellent service & very friendly
February 8, 2024
Reply from HiQ Tyres & Autocare - Barwell
Thank you for your kind review.
Great service and prices
The service you get from the guy who does everything here is very good indeed.
Been a few times over the past years and he has always been excellent and importantly the prices are keen.
February 3, 2024
Reply from HiQ Tyres & Autocare - Barwell
We are always proud to offer a 5* service. We really appreciate your review :)
Reply from HiQ Tyres & Autocare - Barwell
Thank you for your kind review :)
Reply from HiQ Tyres & Autocare - Barwell
Thank you for your great review Matthew!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.