HiQ Tyres & Autocare - Barwell Reviews 

194
TrustScore 4.5 out of 5

4.7

22 Mill Street, LE9 8DX Barwell, Leicestershire, GB


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Rated 5 out of 5 stars

From the first conversation very knowledgeable and honest about the tires that were required. And great service at a reasonable cost. Within an hour of dropping the car off we received a call saying t... See more

Company replied

Rated 5 out of 5 stars

Arrived to be greeted cheerfully, my booking was known. Was immediately asked to drive into a bay & then invited to wait in the waiting room. Technicians got straight on, replaced two tyres & then I p... See more

Company replied

Rated 5 out of 5 stars

The two front tyres I ordered online were ready and waiting for me on the pre-arranged day. The gentleman fitting the tyres was very polite, friendly, helpful and professional, and had them fitted wit... See more

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Rated 5 out of 5 stars

Ordered my tyres online, Tyres was fitted within 24 hours and only took them 20 mins to fit from me arriving. Also £50+ cheaper than any other online platform and had the specific tyre I desired to ma... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Barwell

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 22 Mill Street, LE9 8DX, Barwell, Leicestershire, United Kingdom

  • 01455 848111

4.7

Excellent

TrustScore 4.5 out of 5

194 reviews

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4.7

All reviews

(194)

2,539 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value and service

Price competitive and ordering simply to complete. Tyres were delivered quickly and I was promptly notified of their arrival. Friendly staff quickly fitted them earlier than the scheduled appointment.

June 1, 2022
HiQ Tyres & Autocare - Barwell logo

Reply from HiQ Tyres & Autocare - Barwell

Hi there,
Thank you for taking the time to leave us a brilliant review! We really appreciate it and we will always be extremely glad to help.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Quickest tyre change ever!

Quickest tyre change ever!
Having found that HiQ were bay far the cheapest place for my Jaguar fit Pirrelli tyres (by £40 each) 👍, booked into the Barwell branch and just 2 days later the tyres were fitted in under 30 minutes. This was easily the quickest I've had tyres fitted and a very pleasant mechanic that didn't try to sell me any unnecessary extras, phew! Well done HiQ

May 28, 2022
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Reply from HiQ Tyres & Autocare - Barwell

Thank you for your lovely review Philip! We really appreciate it and our team will always be super glad to help.

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Booked on line, quick feedback via email and text. Subsequent phone call and email confirming tyre was on site and ready to be fitted. On the day, in and out in about 10 mins.

Very impressed

May 12, 2022
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Reply from HiQ Tyres & Autocare - Barwell

Thank you for taking the time to leave us such a brilliant review Alan! We really appreciate it :)

Rated 5 out of 5 stars

HiQ is really good

HiQ is really good, I ordered the tyres and made an appointment for fitting, turned up and the fitting took about 15 minutes or so to replace 2 rear tyres.
The two staff I saw were polite and friendly making the visit a pleasant experience.
I’d highly recommend HiQ and will revisit next time I need tyres.
Thanks

May 6, 2022
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Reply from HiQ Tyres & Autocare - Barwell

Thank you for taking the time to leave us an excellent review Bob! We really appreciate it :)

Rated 5 out of 5 stars

Excellent

Excellent. Good price. Friendly service. Would use them again.

March 12, 2022
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Reply from HiQ Tyres & Autocare - Barwell

Thank you for your kind review!

Rated 3 out of 5 stars

New tyres set a wrong pressure

Tyres fitted OK but not set At the correct pressures as per the manufacturers specification despite pressures displayed on a sticker inside front offside door.
Waiting area could be a lot cleaner and inviting. Didn't fancy sitting on the chairs provided, they looked very grubby.

March 8, 2022
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Reply from HiQ Tyres & Autocare - Barwell

Hi there David,
Customer service is extremely important to us here at HiQ, and we always aim to provide a reliable, first-class service. Please can you provide us with your your contact details, the date you visited us and your registration details by emailing us at hiqcustomerservice@gmail.com
We will be glad to investigate this matter further.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent

Great customer service

March 4, 2022
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Reply from HiQ Tyres & Autocare - Barwell

Thank you for your review!

Rated 5 out of 5 stars

No complaints

Easy to book online, once tyres had arrived I got a confirmation email and also a phone call from the garage... They were very pleasant and polite and explained everything to me. They asked what time roughly I would be there and on the day we're waiting for me, and finished well within the hour to change all 4 tyres. Would definitely recommend!

March 2, 2022
HiQ Tyres & Autocare - Barwell logo

Reply from HiQ Tyres & Autocare - Barwell

Hi Grace,
Thank you for taking the time to leave us a fab review! We really appreciate it :)
Kind regards, HiQ Team

Rated 5 out of 5 stars

Very good experience

Very good experience. Customer service was excellent.

February 23, 2022
HiQ Tyres & Autocare - Barwell logo

Reply from HiQ Tyres & Autocare - Barwell

Thank you for your fab review Sarah!

Rated 5 out of 5 stars

Ordered online

Ordered online. Called same day to advise tyres needed to be ordered in. Arranged an apt turned up. Fitted 4 tyres in approx 30mins good price too what's not to like.

February 12, 2022
HiQ Tyres & Autocare - Barwell logo

Reply from HiQ Tyres & Autocare - Barwell

Hi Michele,
Thank you for taking the time to leave us a fantastic review! We really appreciate it :)
Kind regards, HiQ Team

Rated 5 out of 5 stars

Good advice from the Manager and good service on the day.

Good advice from the Manager to enable me to book the right type of tyres on-line. Contacted on the fitting day and left phone number to contact me when to arrive. Early contact, drove round and fitted immediately. Very pleased with service. Thanks.

February 3, 2022
HiQ Tyres & Autocare - Barwell logo

Reply from HiQ Tyres & Autocare - Barwell

Hi Mr Wilkinson,
Thank you for taking the time to leave us a brilliant review! We really appreciate it.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Highly recommended

I ordered my tyres online (after having one flat tyre and a slow puncture on another) and chose my preferred time for fitting. I then Received both a text and email to confirm that my tyres had been ordered and had arrived ready for fitting. When i turned up at the branch in Barwell I couldnt have asked for a more friendly and efficient service! The gentleman that changed my tyres also put my spare tyre securely away in the boot for me (making sure everything was back in its place - as i had just flung the jack in the boot after using it to put the spare on!!) I had never used this company before but thanks to the efficiency and friendly service with a smile, I will definitely be using them again. Highly recommended.

January 15, 2022
HiQ Tyres & Autocare - Barwell logo

Reply from HiQ Tyres & Autocare - Barwell

Hi Marie,
Thank you for taking the time to leave us a fantastic review! We really appreciate it and we will always be extremely glad to help.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly, explained what was happening and needed to be done in the future. Current work executed promptly.

December 15, 2021
HiQ Tyres & Autocare - Barwell logo

Reply from HiQ Tyres & Autocare - Barwell

Thank you for taking the time to leave us a great review! We really appreciate it.

Rated 5 out of 5 stars

Great Service at the Garage

Great Service at the Garage, Chris was helpful Chatty and professional and went the extra mile in cold conditions.
if you offer a reward scheme please give him a reward as this is well deserved.

November 29, 2021
HiQ Tyres & Autocare - Barwell logo

Reply from HiQ Tyres & Autocare - Barwell

Thank you for taking the time to leave us an excellent review Graham! We really appreciate it.

Rated 5 out of 5 stars

Well done Chris at Barwell

I can't thank Chris at Barwell enough for all his help when I visited the other day. He was fast and efficient in replacing my tyres and proved very knowledgeable in giving me advice on how to proceed in the future. Well done Chris!

November 23, 2021
HiQ Tyres & Autocare - Barwell logo

Reply from HiQ Tyres & Autocare - Barwell

Thank you for your kind review John! We are always glad to help.

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