HiQ Tyres & Autocare - Bedford Reviews 

297
TrustScore 5 out of 5

4.9

175 Goldington Road, MK40 3EL Bedford, Bedfordshire, GB


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Rated 5 out of 5 stars

Once again, excellent service. Friendly, helpful and very knowledgeable, with great communication throughout. They kept me informed, explained everything clearly and made the whole process straightfo... See more

Company replied

Rated 5 out of 5 stars

As always, such superb service, professionalism and a friendly approach from Colin and his team. Although they were busy they still showed individual care to myself and other customers who were there... See more

Company replied

Rated 5 out of 5 stars

The team at HiQ Bedford are absolutely fantastic. Every time I visit, the staff are incredibly friendly, helpful, and most importantly – honest. They only do the work that genuinely needs doing, w... See more

Company replied

Rated 5 out of 5 stars

I arrived half hour before closing time to see about getting 4 tyres for my car, as I was going on a long trip to and my current tyres were not fit for purpose. The teams were really welcoming, and h... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Bedford

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 175 Goldington Road, MK40 3EL, Bedford, Bedfordshire, United Kingdom

  • 01234 363546

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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4.9

All reviews

(297)

2,526 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Booked the car in to have all four tyres replaced. The process was extremely quick and efficient.

July 5, 2025
Unprompted review
HiQ Tyres & Autocare - Bedford logo

Reply from HiQ Tyres & Autocare - Bedford

We really appreciate you leaving us this great review Harri.

Rated 5 out of 5 stars

Colin and Nick were brilliant

Colin and Nick were brilliant. Everything explained well and no problems.
Always use them and recommend them to family and friends.

June 11, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bedford

We really appreciate your kind review and recommendation Sue!

Rated 5 out of 5 stars

Excellent service from Bedford HiQ

Colin and Ant at Bedford HiQ were so helpful after I got a flat tyre when travelling from a funeral I had attended to the wake and quickly changed tyre to a new one so I could get back to the family wake.

May 23, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bedford

Thank you for this kind review, Amanda. We're so glad we could assist you during such a difficult time and get you back to your family quickly.

Rated 5 out of 5 stars

Cracking service

Cracking service from Colin and his team as ever, thanks guys & see you again soon!

May 20, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bedford

Thank you for leaving Colin and the team this amazing review!
We look forward to seeing you again soon.

Rated 5 out of 5 stars

I had a great experience here with the…

I had a great experience here with the staff, especially Colin. All very professional, polite and answered any questions honestly. Quality of work first class. It's so refreshing to be treated like a valued customer even though this was the first time I've used HiQ. I will definitely be using again.

February 19, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bedford

Hi Tim,
Thank you for taking the time to write such a lovely review of recommendation. We'll be glad to help with anything in the future.
Kind regards, HiQ Team

Rated 1 out of 5 stars

OVERPRICED MOT

OVERPRICED MOT, avoid this HIQ Tyres & Autocare shop on Goldington Road. If you are prepared to spend over £700 on a new car that is 6 years old, it has never had a MOT failure, we were pressured by them to do the service. Service that did not exist. Stay away from this place or you will be pleasantly surprised. They think they cheated us, but not at all, my brother in law is a mechanic and when he checked they did nothing to the car and got another car without doing anything. BEDFORD people Be very careful with this garage.

February 3, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bedford

Hi Marcello,

Thank you for leaving us your feedback.

The store states that you were billed £467 in total for an MOT, a major service and clean front and rear brakes. The store initially advised the front brake job, due to them being low. Overall, the store states that you were only charged for work that had been carried out by our technicians. HiQ operates with full honesty and would never charge for any work that wasn’t required.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Pricing, variety, availability and service

Pricing and availability of a variety of tyres within different budgets was competitive. The service received was second to none. I'd hit a pothole and damaged a tyre the night before (modern cars being what they are, no spare available). I ordered a replacement tyre online and rang the centre the next morning to confirm the details had gone through, I also explained that it would be just the wheel I would be bringing in. I was told the time slot scheduled (4pm). I arrived a few minutes early and was met in the car park by one of the technicians who took the wheel from me and asked me to check in with the office. I entered, gave my details, paid the advertised price and was back on my way again within just a few short minutes (with the technician going to the trouble of bringing my newly tyred wheel back out to the car and placing it in the boot). Service and pricing was great - I'll definitely be using HiQ Bedford in the future!

January 30, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bedford

Hi there Gareth,
Thank you for taking the time to leave us such a fantastic review. Customer service is at the heart of everything we do, so we are delighted to hear about your great experience with us.
See you again,
HiQ Team

Rated 5 out of 5 stars

Great customer service as always

Colin and his team offer 5 star service from booking in through welcoming you into branch to handing your vehicle back to you once the work is completed.

I’d never go anywhere else

January 25, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bedford

Hi there Adrian,
Thank you for leaving our team such a fantastic review. Our customers are at the heart of what we do, so we are delighted to hear how you've found your experience with us.
See you again,
HiQ Team

Rated 5 out of 5 stars

HiQ Bedford Centre Excellence

I visited the HiQ Bedford Centre for a MOT and few repairs, and I could not be happier with the service I experienced. The work which was required was explained to me, and I found the prices to be more than fair. I would especially like to mention the great treatment I received by Colin and Ash. Both guys are very knowledgeable, and could not have been more helpful. I will definitely use this HiQ Centre in the future.

November 28, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Bedford

Hi there Roy,
Thank you for taking the time to leave our Bedford team such an excellent review. We are delighted to hear about your great experience with us, and look forward to seeing you again in the future!

Rated 5 out of 5 stars

Extremely friendly and excellent…

Extremely friendly and excellent service at the Bedford location. They did the work so thoroughly, making sure everything was okay and putting extra effort in. The service was incredible from the front desk to the workshop- so helpful and knowledgeable. Could not recommend this place enough 10/10 would give more stars if I could.

November 23, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Bedford

Hi there Katie,
Thank you for taking the time to leave our team such an excellent review. We always aim to provide a helpful and knowledgeable service to our customers, so we are very grateful for your review!

Rated 5 out of 5 stars

First class service from Colin and the…

First class service from Colin and the team - rapid ordering of my specific tyres and speedy fitting . Telephone notification of arrival (same day) and characteristically expert advice and friendly service. I won’t go anywhere else for tyres.

August 27, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Bedford

Hi there, thank you for taking the time to leave us such a first class review! We look forward to seeing you again in the future!

Rated 1 out of 5 stars

I booked a 25 point check for my car on…

I booked a 25 point check for my car on line giving my two preferred dates. I received the automated acknowledgement saying that they would be in touch to confirm which was their preferred date. Unfortunately that was the last I ever heard from them. So a future customer living just a mile from their centre lost to another more caring
garage locally.

Although their reply says that the matter was resolved yesterday I must add that at no point in time have they been in contact with me either by telephone or by email. So who they resolved the matter with remains a mystery, as it
certainly was not me.
I am pleased to confirm that this matter has now been resolved and an offer of a free MoT later in the year has been made.

August 6, 2024
Unprompted review
HiQ Tyres & Autocare - Bedford logo

Reply from HiQ Tyres & Autocare - Bedford

Hi Colin,
We understand there was a miscommunication in relation to the resolution of this issue. We apologise for the inconvenience of this.
Customer service is extremely important to us.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Used HiQ a number of times now

Used HiQ a number of times now, always very reliable and friendly. Good range of options and a very easy to use booking system. Highly recommend.

June 26, 2024
Unprompted review
HiQ Tyres & Autocare - Bedford logo

Reply from HiQ Tyres & Autocare - Bedford

Hi there, thank you for leaving us such a kind review and recommendation :)

Rated 5 out of 5 stars

Thank you !

Thank you Rob and Ash, sorted the puncture repair swiftly, Great service with a smile!

May 24, 2024
Unprompted review
HiQ Tyres & Autocare - Bedford logo

Reply from HiQ Tyres & Autocare - Bedford

Thank you for taking the time to write us a review!

Rated 5 out of 5 stars

I called up at opening and spoke with

I called up at opening and spoke with
Darren. I was a damsel in distress and needed urgent help with a new tyre and didn’t have a lock and wheel nut. The service received here is honestly the best I have ever had having lived in Bedford my whole life. Thank you so much Team HiQ Bedford for getting me back on the road within a day despite challenges with no lock and wheel nut etc. Legends! Many thanks from the lady with the blue ford focus!

May 20, 2024
Unprompted review
HiQ Tyres & Autocare - Bedford logo

Reply from HiQ Tyres & Autocare - Bedford

Thank you for taking the time to write our team such a fantastic review Emma. Nothing is too much trouble for our team here at Bedford and we will always be glad to help :)

Rated 5 out of 5 stars

Needed some new tyres for my car…

Needed some new tyres for my car recently and having used HiQ Bedford previously it seemed only logical to return there. Quick, efficient , honest and reliable .

Massive thanks to Colin and all the team .

Steve

April 19, 2024
Unprompted review
HiQ Tyres & Autocare - Bedford logo

Reply from HiQ Tyres & Autocare - Bedford

Steven, your kind review is extremely appreciated. Thank you!

Rated 5 out of 5 stars

Prompt service, good price

Booked tyre replacement online, was taken care of quickly on arrival and price was very competitive.

February 9, 2024
HiQ Tyres & Autocare - Bedford logo

Reply from HiQ Tyres & Autocare - Bedford

We really appreciate your business Christian - thank you.

Rated 5 out of 5 stars

I would definitely recommend HiQ Bedford

I would definitely recommend HiQ Bedford. Amazing, quick and professional service, really friendly staff and a great price. A big thank you to Colin who served me and Alex, the mechanic who repaired my tyre.

February 8, 2024
Unprompted review
HiQ Tyres & Autocare - Bedford logo

Reply from HiQ Tyres & Autocare - Bedford

Your recommendation is much appreciated Kathryn, thank you.

Rated 5 out of 5 stars

Great Customer service

Great Customer service, from booking the job through to completion of work, Colin and the team delivered. Would highly recommend and will be back for more tyres as and when. Thanks Guys 👍🏻

February 3, 2024
HiQ Tyres & Autocare - Bedford logo

Reply from HiQ Tyres & Autocare - Bedford

Thank you for taking the time to leave us such a kind review! We really appreciate your business and recommendation.

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