HiQ Tyres & Autocare - Bicester Reviews 

31
TrustScore 4.5 out of 5

4.6

Unit 6 Launton,, Launton Road, OX26 4AG Bicester, Oxfordshire, GB


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Rated 5 out of 5 stars

I think this is the 4th time I've used HiQ Bicester for tyres, and received great service like before. This time I needed 5 tyres that I'd bought elsewhere for my classic car fitted to the wheels. Sh... See more

Company replied

Rated 5 out of 5 stars

Went back to HiQ for another two tyres on my partners Volvo XC40, and once again the experience was spot on. Friendly staff, quick turnaround, and even a free coffee while you wait - can’t reall... See more

Company replied

Rated 5 out of 5 stars

Visited HiQ for brake fluid change last week and very pleased with staff very friendly and helpful and competively priced .Also did a free health check on my car and advised needed some new tyres,Paul... See more

Company replied

Rated 5 out of 5 stars

I'd definitely recommend Sam and his team’s mechanic services couldn’t have been better! I recently travelled from Manchester to get my car's cam belt and water pump replaced as well as a health check... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Bicester

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 6 Launton,, Launton Road, OX26 4AG, Bicester, Oxfordshire, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

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4.6

All reviews

(31)

2,437 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service as always!

I think this is the 4th time I've used HiQ Bicester for tyres, and received great service like before. This time I needed 5 tyres that I'd bought elsewhere for my classic car fitted to the wheels. Shane did a great job, listened to what I wanted, was really careful about the fitting, got the balance spot on, and I can't fault it at all. (And I'm quite fussy about work on cars - when I've had tyres fitted elsewhere I'm often not happy about something they've done).
Wouldn't hesitate to use HiQ again - they're now my go-to place for tyres in Bicester.

May 11, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Bicester

Hi there, thank you for leaving a review and we're happy to hear that you consistently receive great service from us. It's great to know the fitting and balancing for your classic car met your expectations.

Rated 5 out of 5 stars

HiQ were great

HiQ we're great, they came out to fit a tyre very quickly. Everyone I spoke to was friendly and went out of their way to be helpful. I would definitely use them again. Shane came out to fit the tyre and was great.

April 17, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Bicester

Hi Anna, we appreciate you highlighting our team's quick response and helpfulness. We're glad your experience was positive and that the tyre fitting was great.

Rated 5 out of 5 stars

Went back to HiQ for another two tyres…

Went back to HiQ for another two tyres on my partners Volvo XC40, and once again the experience was spot on.

Friendly staff, quick turnaround, and even a free coffee while you wait - can’t really ask for more than that. Everything was handled professionally and efficiently, with no hassle at all.

Really impressed with the consistency of service. Highly recommended if you want things done properly and without the usual stress.

April 17, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Bicester

Thank you for the HiQ recommendation Matthew! We appreciate you mentioning our friendly staff, quick turnaround, and the coffee. It's great to know you were impressed with our consistent, professional, and efficient service.

Rated 5 out of 5 stars

Although they're not my nearest garage…

Although they're not my nearest garage I decided to take a punt on HIQ Tyres & Autocare based in Bicester. My decision was due to the shear amount of rave reviews I realised they had received after my extensive research. I wanted them to check and adjust my wheel alignment. On my arrival I was greeted by Sam The owner and Paul his front of house right hand man They couldn't be more polite, helpful and knowledgeable. Grant the technician who worked on my car did so with extreme care and attention to detail. I was there longer than expected as he was checking and double checking his work and making sure that other checks I had asked for were done properly. I was also able to watch Grant work on my car. I have never known a garage with this level of customer care, expertise and transparency. This shows the confidence they have in their ability on all fronts. This also instilled me with massive confidence and the knowledge nothing was left unturned in their quest for maximum customer satisfaction. They are without doubt the best garage I've ever been too and will now be my first port of call in future as they provide many other services All of their technicians work as Grant did as this is their way. When they say they put the customer first they mean it Not like most who only pay lip service to it. Check them out. I promise you will not be disappointed.
MG Aylesbury

December 15, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bicester

Hi there, we're happy to hear that you had such a positive experience with our services and thank you for the recommendation. We appreciate your comments regarding our team's politeness, expertise, and thoroughness. It's great to know that our commitment to customer care resonated with you.

Rated 5 out of 5 stars

Phoned the Bicester branch yesterday as…

Phoned the Bicester branch yesterday as I had a puncture - they came today to fix it and Shane went above and beyond to collect my keys and fix my car which was left at my daughters - I cannot thank you enough. Excellent service and highly recommended.

January 16, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Bicester

Hi Elaine, thank you for recommending us. We're happy to hear that we could assist you with your puncture!

Rated 5 out of 5 stars

I used the mobile tyre fitting service

I used the mobile tyre fitting service, Sam arrived on the day promised, found a crack in my wheel, pointed it out to me and advised me on a great repair shop, it is not the first time I have had on the drive tyres fitted but it was the first time the tyre fitter used the torque wrench to tighten the wheel correctly.
I will definitely use again.

August 5, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bicester

Hi Mike, thank you for leaving a review. We're happy to hear that you had a positive experience with our service. We look forward to assisting you again.

Rated 5 out of 5 stars

update from previous review

follow up from previous review, would like to say all sorted.. First class service from Sam / Paul resolved issues with 4 tyres.

July 31, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bicester

Hi Terry, thank you for leaving a review. We're happy to hear that the issues with the tyres were resolved.

Rated 3 out of 5 stars

Staff friendly and helpful, but not a great experience.

Staff friendly and helpful, however did not have the right valve in stock for the aircon regas, so gas all lost again and I had to rebook after hot holiday. Total cost ended up much more than advertised on the web.
Not impressed, will not be returning in a hurry.

July 9, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bicester

Hi Phil,

Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Highly recommend

Been taking my cars to HiQ Bicester since they opened. Never had an issue and they're one of the few places I trust to work on my cars. Sam's always attentive on the phone and very polite. Would highly recommend!!

January 7, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bicester

Thank you for recommending us, Scott!
Our team are very grateful for your loyal custom, and we hope to see you again in the future.

Rated 1 out of 5 stars

Poor Service

I purchased my tyres from eTyres online and chose HIQ Bicester as the fitters. I was given a slot at 12.00 on 19 Nov. I arrived in time and left the keys. I returned at 12.45 expecting not to have to wait too long. When I got there, my car had not even been started. The guy behind the desk gave no apology or excuse but said it would be started soon. I did not leave there until 14.20! Not once was an apology given and every time I asked on the progress I was treated with distain, they could not have cared less. I will never use them again, nor eTyres for that matter, and I would advise anyone else to swerve this dreadful company.

November 19, 2024
Unprompted review
HiQ Tyres & Autocare - Bicester logo

Reply from HiQ Tyres & Autocare - Bicester

Hi there,

Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Very happy customer

I was greeted by an incredibly polite gentleman when walking into hiQ who communicated very well with me about everything that was going to happen with my car. They were honest and upfront about the costs with no hidden surprise added costs at the end (which I have experienced with other garages). There is no doubt in my mind that I would trust hiQ whenever my car needs any future work or for its next MOT.

September 20, 2024
Unprompted review
HiQ Tyres & Autocare - Bicester logo

Reply from HiQ Tyres & Autocare - Bicester

Hi there Britney,
Customer service is extremely important to us here at HiQ Bicester. Thank you for leaving our team such a lovely review. We will be delighted to help with anything your vehicle may need in the future!
Kind regards, HiQ Team

Rated 5 out of 5 stars

Brilliant service from the guys at HiQ…

Brilliant service from the guys at HiQ Bicester, friendly and welcoming from the off. Great service. Will be using again

September 14, 2024
Unprompted review
HiQ Tyres & Autocare - Bicester logo

Reply from HiQ Tyres & Autocare - Bicester

Thank you for taking the time to leave our team such a brilliant review! We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Great experience

Great experience from start to finish.friendly staff , problem with my car was resolved with good explanation of diagnosis ,repaired and back on the road in no time .Great customer service. I would highly recommend to anyone to use HIQ’s services

September 11, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Bicester

Thank you for writing us such a great review, Adam! Your recommendation is highly appreciated :)

Rated 5 out of 5 stars

Great garage

Very impressed with Sam and his team..I had a puncture on my van tyre that was fixed immediately without an appointment..I have been back for an MOT also the wife had her car MOT done there... excellent customer service from start to finish.. thanks

August 23, 2024
Unprompted review
HiQ Tyres & Autocare - Bicester logo

Reply from HiQ Tyres & Autocare - Bicester

Hi there Joe, thank you for taking the time to leave our team such a kind review, it means the world to us!

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. Polite, friendly and informative staff who make you feel a valued customer. Offered extra help to an elderly gentleman while I was waiting for my car just because he was struggling with an issue. I would highly recommend HiQ Bicester, they will not rip you off.

August 22, 2024
Unprompted review
HiQ Tyres & Autocare - Bicester logo

Reply from HiQ Tyres & Autocare - Bicester

Hi there Elizabeth, thank you for leaving us such a fabulous review! Your kind words of recommendation mean a lot to us!

Rated 5 out of 5 stars

Excellent service

I needed a tyre for my car so I rang HIQ and spoke to Sam, he was absolutely brilliant, and very patient with me being so clueless! He ordered the tyre I required and had it there the same afternoon for me to collect.
Amazing service, very professional and I would highly recommend HIQ Bicester.

July 31, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Bicester

Thank you for taking the time to leave our team such a kind review, Annette. We were glad to help!

Rated 5 out of 5 stars

Great staff competive prices

Visited HiQ for brake fluid change last week and very pleased with staff very friendly and helpful and competively priced .Also did a free health check on my car and advised needed some new tyres,Paul the manager gave me quotes for tyres and recommended some for my vehicle .very competitive pricing so booked in for 3 New tyres .All done on time and to my satisfaction great team of guys, would highly recommend

July 2, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Bicester

Thank you Daryl for leaving the team at HiQ Bicester such a fantastic review and recommendation!

Rated 5 out of 5 stars

Best garage in Bicester

I was sceptsble at first being a chain of garages but looking st the reviews I gave the new Bicester garage a chance. Glad I did Sam was great from start to finish. Very friendly on the phone from our first conversation on the phone he was very chearful and helpful to get car in for a service and mot. Even though it need need brake pads and dics to pass he fitted this on the same day and rang back at the time he promised to let me know it was ready for collection. Very good chap and we even had a good conversation when I collected it and is very genuine guy. Will definitely be using them for all my car needs

June 28, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Bicester

Hi David, thank you for leaving us such a fantastic review! We would be glad to assist you any time your vehicle may need work in the future :)

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