It was my first time using HiQ Tyres & Autocare Birkenhead, and I was pleasantly surprised by the quality of the customer service. The company was clean and efficient and did an excellent job on my c... See more
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Booked and visited for new tyres. Robyn was very professional and friendly. Compliments to her for keeping the place and guys running ship shape. I had originally booked for Saturday but she phoned t... See more
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Took my car in for rear tyres after having the fronts changed 12 months ago. The garage staff are very friendly and the place is clean and well organised. Pricing was excellent and the job was carrie... See more
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Used HiQ a couple of times now, they are very accommodating fitting me in with short notice and pricing is much better than other garages I have been to. Would definitely use again!
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Company details
About HiQ Tyres & Autocare - Birkenhead
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
6 Woodchurch Road, CH41 2UF, Birkenhead, England, United Kingdom
- 0151 394 0877
4.5
Excellent
41 reviews
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Simple and easy to arrange work
Simple and easy to arrange work. Very competitive and customer service was exceptional. Updated on progress and when the car was ready to be picked up.
November 11, 2024
Reply from HiQ Tyres & Autocare - Birkenhead
We really appreciate you taking the time to leave us such a great review John.
Having searched the Internet they were…
Having searched the Internet they were the best price. Gave me a date and time for fitting, job done.
November 6, 2024
Reply from HiQ Tyres & Autocare - Birkenhead
We really appreciate you taking the time to leave us such a fantastic review Louis.
Super professional and friendly
Super professional and friendly. Plus on top of that best price I could find. What more could you ask for? Shout out to Robyn for her excellent communication and cafe recommendation.
October 11, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Birkenhead
Thank you for taking the time to leave Robyn and our team such a fantastic review, Philip! We take pride in delivering a friendly and professional service, so your review is greatly appreciated!
Great Service
Great communication, very competitive price for my tyres; very good service on the day. Highly recommend HiQ.
September 11, 2024
Reply from HiQ Tyres & Autocare - Birkenhead
Thank you for your kind review! Your words of recommendation mean a lot to our team!
Great customer service!
I booked online for a service and I was contacted straight away to confirm the booking and to discuss the type of service required. There was lots of availability and I was able to find a date and time that suited me perfectly. Robyn on the reception desk was so helpful and kept me up to date with everything. Pick up and drop off was really easy and again Robyn was happy to explain any findings on the service. Great customer service would happily use this garage again.
July 5, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Birkenhead
Thank you for taking the time to leave us such a fantastic review Danielle! We would be glad to assist you any time your vehicle may need work in the future :)
Professional service
June 28, 2024
Reply from HiQ Tyres & Autocare - Birkenhead
Thank you for your review :)
Customer service at Birkenhead branch…
Customer service at Birkenhead branch excellent explaining in detail all work that needed doing. Clean reception and ample car parking. Will return.
May 31, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Birkenhead
Hi there,
Thank you for taking the time to write us a lovely review. We'll look forward to seeing you again!
Great device.
Great, friendly service. Pot holes meant tracking and 2 new tyres. The guys spotted a slow rear puncture that I forgot to mention to them. Dunno how! Robyn on the front desk was knowledgeable and didn't push me for F1 rated tyres. Would recommend. P.s. The place is spotless too!
May 9, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Birkenhead
Hi Martin,
Thank you for taking the time to leave us such a brilliant review. We are extremely proud of our team & Centre standards. We will be glad to help you with anything you need in the future.
Kind regards,
Team Birkenhead
Reply from HiQ Tyres & Autocare - Birkenhead
Thank you for your fantastic review Adam! We really appreciate your business.
Lovely people
Lovely people, good work, fair price, clear communication. Need I say more? Thanks Robyn, thanks Jay!
March 5, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Birkenhead
Thank you for taking the time to write us such a kind review Martin! It means a lot to us.
Disappointed & annoyed
Be more upfront about estimated costing. . . Even if car not fixed at least give a diagnostic cost or understanding!!! I'm £170 down, car been in twice and not fixed.
Took car in to fix car seat adjustment wheel and was advised once they had stripped it they would need further time to fix and diagnose so took it back again where they charged me £170 to strip my car seat then phone call to say it will be 2 hours to fix the issue then further 2 hours to put car seat back plus additional £80 so 6 hours labour for a car seat adjustment. Now happy to pay however if I knew that the whole job was close to £500 I would of declined but when asked whats the approx cost the receptionist told me she was unable to give that information. Surely you know what you are doing enough to at least estimate! Thank you for literally nothing
February 29, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Birkenhead
Hi Sarah,
This matter is currently under investigation.
Kind regards, HiQ Team
Very helpful and efficient service…
Very helpful and efficient service provided by Manager Robyn and technician Jay, all at a very reasonable cost
February 9, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Birkenhead
Thank you for your lovely review Julie! We will always be glad to help.
100% recommend this garage!
100% recommend this garage!! Staff have professional attitude, quick fix and quick response if you have any questions,with out play games with you. Finally i find garage with want smile on your face, not just money!!
January 29, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Birkenhead
Hi there,
Thank you for taking the time to leave us such a great review. We really appreciate it and we will always be glad to provide an honest and reliable service :)
Kind regards,
Team Birkenhead
Friendly and knowledgeable staff.
January 4, 2024
Reply from HiQ Tyres & Autocare - Birkenhead
Thank you for your brilliant review Nick :)
Brilliant staff- greeted with a smile…
Brilliant staff- greeted with a smile by receptionist Robyn who was extremely knowledgeable and helpful with all of my questions, the staff are extremely helpful and make you feel at ease when taking care of your car!
I had a nail in my tyre and was booked in the next day. Great prices, thank you again :)
Would definitely reccomend 👍
December 5, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Birkenhead
Eryn, thank you for taking the time to leave us a brilliant review. We really appreciate your kind recommendation.
Kind regards, HiQ Team
Excellent experience all round
Excellent experience all round - price, professionalism, customer service and advice - many thanks, would definitely use again and recommend to others 😎
January 2, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Birkenhead
John, thank you for your extremely kind words of recommendation. We really appreciate it and will always be glad to help.
Receptionist Robyn at Birkenhead…
Receptionist Robyn at Birkenhead greeted me with a smile which was a good start. After the tracking had been completed she was able to answer all my questions without consulting anyone else which is proof that she is very knowledgable about Autocare. Further work booked in based on this experience
December 16, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Birkenhead
Thank you for taking the time to write us such a brilliant review. We really look forward to seeing you again Henry.
Reply from HiQ Tyres & Autocare - Birkenhead
Thank you for your fab review Toni.
Booked my MOT online using HiQ…
Booked my MOT online using HiQ Birkenheads website, within minutes of me sending my booking request I was contacted to arrange a suitable time and date, my MOT passed but had some advisories, James the MOT technician came and spoke to me regarding the advisories and gave me a thorough explanation as to what the advisory components were, asked for a quote which was very responsibly priced, and the work was carried out the same day and my car was ready when they said it would be, definitely recommend :)
November 2, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Birkenhead
Hi Julie,
Thank you for taking the time to leave our team such a fantastic review. We will always be delighted to help with whatever you need in the future.
Kind regards, HiQ Team
Had my car booked in for some work with…
Had my car booked in for some work with HiQ, I was really pleased with the quality of the work they carried out. Super friendly staff and fair prices. They gave great advice and were happy to answer extra questions I had too. Not always easy to find a trustworthy garage, so I’ll definitely be using these guys again. Already booked back in for a service 😊
October 21, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Birkenhead
Hi Rich,
Thank you for your great review. Our team are committed to providin g a 5* service and we will always be glad to help :)
Kind regards, HiQ Team
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